Certified Dealer Instructor (Vermeer)
RDO Equipment Co. · Fargo, ND · 1 wk ago
Education$88k–$110k/yrFull-time
Specific Duties
- Provide service technician training including classroom time, as well as hands-on training at multiple locations.
- Professionally facilitate and present to an audience.
- Obtain training instructor qualifications according to the Vermeer Certification program.
- Follow Vermeer’s requirements for maintaining training aids and materials.
- Gather and research information to create and deliver technical training concepts for Vermeer equipment as well as revise materials for existing classes.
- Lead training classes at all RDO Equipment Co. locations as well as off-site locations.
- Work in conjunction with technical communicators and service technicians to understand current trends and technical issues to be able to develop courses or incorporate into courses.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements
- Experience as a technical trainer/instructor.
- Experience with Vermeer systems and products, or related heavy equipment.
- Dynamic presentation skills with strong public speaking & overall communication skills.
- Strong technical background with experience in engines, hydraulics, electronics, electricity, and drive trains as well as proper operation, maintenance, and safety.
- Proficient in the use of a computer and related software (Word, Excel, PowerPoint, etc.).
- Strong written and verbal communication skills.
- Strong problem-solving skills.
- Detail oriented with a high level of accuracy.
- Excellent organizational skills.
- Ability to work in a dynamic and fast paced environment.
- Ability to travel 50%.