CERTIFICATION REPRESENTATIVE

for prose. We need to parse the description. Sections present: Position Summary (but we shouldn't repeat job title; we can have heading "About the role"? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to these headings. We have: - Position Summary: description of role: "Process information for teacher and administrator certification. Respond to certification-related emails and phone calls. This is a remote position performed from a home office anywhere in the contiguous United States. Applications are accepted on an ongoing basis." That's about the role. So heading "About the role". - Compensation And Benefits: includes salary range, part-time hours, benefits list. So we can have sections: Pay (salary range), Schedule (part-time 21 hours per week), Benefits (list of benefits). Must only include if posting actually states them. Yes. - Essential Duties And Responsibilities: list of duties. So heading "Responsibilities". - Requirements: includes Essential Qualifications (spiritual) and Required Experience And Education (experience, education, skills). So we can have "Qualifications" (maybe combine spiritual and experience) and "Skills". The instruction says we can use Qualifications and Skills headings. We need to decide what goes where. We have spiritual qualifications (faith, etc.) and required experience/education (2+ years admin/cust service, HS diploma, experience in education preferred, finance/bookkeeping preferred, excellent customer service skills, strong verbal/written communication, proficient in MS Office, organizational/time management, problem solving, multi-task, integrity). Also "Physical Demands and Work Environment" and "Accountability". Those could be part of Qualifications or maybe separate but we can include under Qualifications if they are substantive. However instruction: prefer few substantive sections over many thin ones. So we could combine all requirements into a single "Qualifications" section with subpoints maybe as list items. Or we could split into Qualifications (spiritual and experience) and Skills (technical skills). But we have many skill-like items: customer service, communication, MS Office proficiency, organizational, problem solving, integrity. Those could go under Skills. Spiritual qualifications could go under Qualifications. Experience/education could also go under Qualifications. We need to avoid filler like "commensurate with experience". Not present. We also have "Physical Demands and Work Environment" and "Accountability". Those are substantive; we could include them under Qualifications as separate list items or maybe under a separate section like "Working Conditions". But not in the allowed headings list. The allowed headings are: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put physical demands and accountability under Qualifications (maybe as part of Requirements). Or we could create a "Requirements" section (the instruction includes Requirements as an example). Actually they gave examples: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use Requirements as a heading for experience/education etc. And Qualifications for spiritual? Or vice versa. Let's decide: - Use "Requirements" for experience/education, physical demands, accountability. - Use "Qualifications" for spiritual qualifications (faith, etc.). - Use "Skills" for technical skills: customer service, communication, MS Office proficiency, organizational, time management, problem solving, multi-task, integrity. But integrity could be both; but okay. We need to ensure we don't create headings with empty content. Now compile content. About the role: paragraph summarizing. Responsibilities: list of duties from Essential Duties And Responsibilities. Let's extract duties: - Answer questions in the Certification ticket system - Complete requests by answering emails and phone calls and referring inquiries as needed - Process applications for ACSI teacher certification, reviewing transcripts, CEUs, and related requirements to issue certificates awarded consistent with ACSI policies and guidelines - Review course approval and continuing education requests to ensure applicability of coursework to ACSI policies and guidelines, as well as individual teacher and administrator renewal and upgrade requirements, referring as needed - Maintain confidential information by professional handling and filing of appropriate forms - Manage scheduled work assignments in an efficient and constructive manner - All other duties as assigned We should keep all. Now Requirements (experience/education, physical demands, accountability). Let's list: - Two or more years of administrative or customer service experience - High school diploma - Experience in education environment preferred - Experience in finance or bookkeeping preferred - Excellent customer service skills - Strong verbal and written communication skills - Proficient in Microsoft Excel, Outlook, and Word - Excellent organizational and time management skills - Ability to problem-solve and multi-task effectively - Integrity in dealing with confidential information - Physical Demands and Work Environment: - Professional remote work environment in which to conduct videoconferences and phone calls - Employee is regularly required to walk, sit, use hands and fingers, talk, and hear - Essential duties require the use of computers to process information - The employee frequently is required to reach with hands and arms - Specific vision abilities required by this job include the ability to read at close range and distinguish colors and contrasts - The noise level in the work environment is usually minimal - Accountability: - Accountable to Education Standards Program Manager - Accountable to the agreed upon job description and ACSI’s policies - Accountable to agreed upon goals and timelines We could combine these as list items under Requirements. Now Qualifications (spiritual): - Spiritually the ideal candidate shall possess characteristics that reflect a demonstrated acceptance without reservation of the ACSI Statement of Faith - a strong, clear Christian testimony, acknowledging Christ as Savior and seeking to live as His disciple - a desire for spiritual growth as evidenced by his/her prayer life, Bible study, and spiritual outreach to others - a mature, godly spirit - a Christian role model (Luke 6:40) in attitude, speech, and actions toward others. (This includes being committed to God’s biblical standards for sexual conduct.) - a person of faith and prayer - a broad acceptance of and by the evangelical Christian community - a strong knowledge and understanding of Scripture - a servant leader - an active participation in a local Bible-believing church Now Skills: maybe we could separate technical skills from the above list, but many of those are already in Requirements. To avoid duplication, we could move the skill-like items (customer service, communication, MS Office proficiency, organizational/time management, problem solving, multi-task, integrity) to Skills, and keep Requirements focused on experience/education, physical demands, accountability. But then we would have duplication if we also list them elsewhere. Better to keep Requirements as experience/education only, and Skills for the skill-based items, and Qualifications for spiritual. Physical demands and accountability could go under Requirements or maybe under a separate section like "Working Conditions" but not allowed. Could put them under Requirements as well. But then Requirements would be a mix. That's okay. Let's define: - Requirements: experience/education (2+ years admin/cust service, HS diploma, preferred education/finance experience) - Skills: customer service, communication, MS Office proficiency, organizational/time management, problem solving, multi-task, integrity - Qualifications: spiritual qualifications - Physical demands and accountability maybe under Requirements as well? But we already have Requirements used for experience/education. Could add a subsection but we can't have subheadings. We could include them as list items under Requirements as well, making Requirements longer. That's fine. Thus Requirements list will include: experience, education, preferred experience, physical demands, accountability. Skills list will include: customer service, communication, MS Office proficiency, organizational/time management, problem solving, multi-task, integrity. But note integrity appears also in Skills; we could keep it there. Now Benefits: list of benefits. Benefits list: - HDHP and copay medical plans - dental - vision - health care and dependent care flexible spending accounts - health savings account - 403b retirement plan - supplemental life and disability insurance - vacation - sick leave - paid holidays - basic life - basic accidental death and disability - long term disability - employee assistance plan - Christian school tuition benefit - discretionary annual bonus Pay: starting salary range $19.00-$20.24 per hour, based on work experience, education, training, knowledge, skills, and internal and external equity. Schedule: part-time position, scheduled for 21 hours per week. Now we need to output HTML fragment with h3 headings and appropriate ul/li or p. We must not include any boilerplate like EEO etc. Already removed. Now produce HTML. Structure:

About the role

Process information for teacher and administrator certification. Respond to certification-related emails and phone calls. This is a remote position performed from a home office anywhere in the contiguous United States. Applications are accepted on an ongoing basis.

Responsibilities

• Answer questions in the Certification ticket system
• Complete requests by answering emails and phone calls and referring inquiries as needed
• Process applications for ACSI teacher certification, reviewing transcripts, CEUs, and related requirements to issue certificates awarded consistent with ACSI policies and guidelines
• Review course approval and continuing education requests to ensure applicability of coursework to ACSI policies and guidelines, as well as individual teacher and administrator renewal and upgrade requirements, referring as needed
• Maintain confidential information by professional handling and filing of appropriate forms
• Manage scheduled work assignments in an efficient and constructive manner
• All other duties as assigned

Requirements

• Two or more years of administrative or customer service experience
• High school diploma
• Experience in education environment preferred
• Experience in finance or bookkeeping preferred
• Professional remote work environment in which to conduct videoconferences and phone calls
• Employee is regularly required to walk, sit, use hands and fingers, talk, and hear
• Essential duties require the use of computers to process information
• The employee frequently is required to reach with hands and arms
• Specific vision abilities required by this job include the ability to read at close range and distinguish colors and contrasts
• The noise level in the work environment is usually minimal
• Accountable to Education Standards Program Manager
• Accountable to the agreed upon job description and ACSI’s policies
• Accountable to agreed upon goals and timelines

Skills

• Excellent customer service skills
• Strong verbal and written communication skills
• Proficient in Microsoft Excel, Outlook, and Word
• Excellent organizational and time management skills
• Ability to problem-solve and multi-task effectively
• Integrity in dealing with confidential information

Qualifications

• Demonstrated acceptance without reservation of the ACSI Statement of Faith
• Strong, clear Christian testimony, acknowledging Christ as Savior and seeking to live as His disciple
• Desire for spiritual growth evidenced by prayer life, Bible study, and spiritual outreach to others
• Mature, godly spirit
• Christian role model (Luke 6:40) in attitude, speech, and actions toward others (including commitment to God’s biblical standards for sexual conduct)
• Person of faith and prayer
• Broad acceptance of and by the evangelical Christian community