Credentialing Representative

SpecialtyCare is a leading provider of clinical services to hospitals, partnering to drive, sustain, and accelerate high performance. We offer solutions including neuromonitoring, perfusion, surgical assist, autotransfusion, minimally invasive surgical support, and sterile processing. Our clinicians focus on improving operational efficiencies, outcomes, and satisfaction.

About the role

The Credentialing Representative is part of a collaborative team with a hybrid work schedule in Brentwood, TN. This role involves collecting and maintaining all information for associate credentialing files to meet Joint Commission requirements for Health Care Staffing Services certification or Joint Commission Accreditation for Ambulatory Health.

• Process and maintain confidential credentialing files for each associate, including evaluation for completeness.
• Collaborate with clinical management and credentialing staff to obtain missing information.
• Complete accurate and timely data entry into the credentialing database program (Verity) to ensure all files are up to date.
• Respond promptly to requests for credentialing items or inquiries from operations and hospital clients.
• Complete credentialing file requests for outlying facilities.
• Perform basic office functions such as phones, mail, filing, and copying.
• Other duties as assigned.

Responsibilities

• Demonstrate high personal work standards and urgency about results; meet goals and deadlines.
• Gather data, diagnose problems, and develop solutions before taking action.
• Adapt to shifting priorities and ambiguous situations; support organizational change.
• Review data/documents for accuracy and consistency; follow procedures closely.
• Establish and maintain high-quality standards for work processes and relationships.

Pay

Salary starts at $45,000 and advances to $48,000 after 90 days of employment and successful completion of training.

Benefits

• Comprehensive benefit plan including medical, dental, vision, and life insurance.
• Matching 401k.
• Generous PTO plan.
• Continuing education and professional development reimbursement.

For more insights, read about A Day in the Life of a Credentialing Representative.