Centralized Staffing & Scheduling Coord – Jefferson Avenue Medical Office Building

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect.

About the role

The Centralized Staffing & Scheduling Coordinator performs all scheduling, staffing, and timekeeping responsibilities for designated work areas within scope. This includes creating and editing schedules, filling open shifts, timecard management, and mobilizing staff for daily needs that surface less than 24 hours before the start of a shift (e.g., cancellations, flexing, floating, and management of unplanned shift vacancies). This role utilizes an electronic staffing system platform and requires strong communication with multiple stakeholders and leaders.

Responsibilities

• Creates and edits schedules for nursing departments into the electronic scheduling system following all hospital policies, procedures, and guidelines.
• Assigns specialty roles particular to each unit’s operational needs.
• Prepares accurate daily and/or shift work schedules, reflecting forecasted needs in collaboration with nurse managers.
• Approves or denies all schedule requests based on skill mix and unit needs, communicating with unit managers as appropriate.
• Balances and publishes schedules at the end of the self-scheduling period to ensure all skill mixes are covered for unit efficiency; determines vacancy rates and posts incentive shifts in accordance with policy.
• Adjusts schedules to accommodate needs by acquiring additional personnel or reducing scheduled staff.
• Contacts available staff to fill open shifts and meet unit care requirements using available resources.
• Within 24 hours of shift time, determines complex department staffing needs and arranges appropriate coverage, communicating with units.
• Receives sick call notifications and manages unplanned shift vacancies; evaluates market staffing to recruit associates for open shifts while minimizing fiscal impact.
• Maintains daily unit/department schedules within the electronic staffing system.
• Communicates critical or immediate staffing needs to nurse managers or their designee.
• Approves or denies timecard requests with attestations, communicating with unit managers as appropriate.
• Prepares timecards for manager approval (reviews and cleans up exceptions).
• Maintains staffing-related records, files, and reports; distributes reports to appropriate leaders.
• Assists with allocation of agency resources and other duties related to contract labor.

Requirements

• 1 year of experience with staffing & scheduling software (required).
• Previous experience in a healthcare setting (preferred).

Qualifications

• Associate degree in business, Data Management, or a related field (preferred).

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions (when eligible).
• Medical, dental, vision, and prescription coverage; HSA/FSA options.
• Life insurance, mental health resources, and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

Benefits may vary based on the market and employment status.