Centralized Scheduling Rep, Athens-Limestone, FT-1st Shift

About the role

The Centralized Scheduling Representative will promptly answer telephone calls and schedule patients in a timely manner within Department guidelines. In addition to scheduling outpatient tests and procedures, the Centralized Scheduling Rep will enter demographic and insurance information, Pre-Cert Info when applies.

Responsibilities

• Accurately listen to requests from patients, physicians, physician’s office personnel, and inter-hospital departments in an effort to effectively schedule patients for procedures giving high priority to customer service and complete customer satisfaction.
• Maintain the Dept Standards of “Talk Time” and also working together as a team.
• Check Medical necessity, and patient Insurance.

Qualifications

• A High School diploma or GED is required.
• Post secondary education is preferred.
• Pre-cert experience is preferred.

Benefits

• We are committed to providing competitive benefits.
• Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match;
• Tuition assistance;
• Student loan reimbursement;
• On-site training and education opportunities;
• Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!