Centralized Scheduling Rep, Athens-Limestone, FT-1st Shift

About the role

The Centralized Scheduling Representative will promptly answer telephone calls and schedule patients in a timely manner within Department guidelines. In addition to scheduling outpatient tests and procedures, the Centralized Scheduling Rep will enter demographic and insurance information, Pre-Cert Info when applies.

Responsibilities

• Accurately listen to requests from patients, physicians, physician’s office personnel, and inter-hospital departments in an effort to effectively schedule patients for procedures giving high priority to customer service and complete customer satisfaction.
• Maintain the Dept Standards of “Talk Time” and also working together as a team.
• Check Medical necessity, and patient Insurance.

Requirements

• High School diploma or GED required.
• Post secondary education preferred.
• Pre-cert experience preferred.

Qualifications

• Must be able to work independently and as part of a team.
• Must have excellent communication skills.
• Must be able to multitask and prioritize tasks effectively.

Skills

• Excellent communication skills.
• Ability to prioritize tasks effectively.
• Knowledge of medical terminology and procedures.

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Flexible spending
• Short term and long term disability
• Several retirement account options with 401K organization match
• Tuition assistance
• Student loan reimbursement
• On-site training and education opportunities
• Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate patient needs.

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate patient needs.