Centralized Schedulers

Responsibilities

• Responsible for daily tracking of staff and staff productivity.
• Forecasts and approves daily schedules to ensure staffing is aligned with member needs (specifically group therapy sessions).
• Able to resolve staffing needs and gaps on all skills sets and can identify and help in resolving technical issues.
• Has excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail.
• Works closely with management and in coordination with the Centralized Scheduling Manager to meet scheduling needs in real time.
• Maintains daily scheduling emails including staffing call-offs to ensure all necessary groups have clinical coverage.
• Communicates any scheduling changes to impacted departments promptly and enacts any needed changes derived from the communication.
• Manages schedule needs for call-outs including sick and PTO by arranging, booking, and scheduling backfill needs.
• Able to work under pressure with tight time constraints.
• Reviews completed staffing forecasts, schedules, and group therapy coverage plans developed by team members to ensure completion, accuracy, and ability to meet established targets.

Qualifications

• Bachelor's degree preferred or 3-5 years of relevant experience.
• Experience managing scheduling for a large scale organization.
• Access to reliable internet and telephone services, specifically 10M download and 5M upload package or higher as well as a strong WiFi signal from your remote work location.
• Experience utilizing scheduling software/tools.
• Efficient knowledge of Google suites/software.
• Excellent problem solving and communication skills.