Centralized Intake Intern

Intern Responsibilities

• Process calls and emails requesting services – engage potential client/guardian, assess for risk and need for service, obtain demographic information, verify insurance, schedule with the appropriate clinician, etc.
• Collaborate with Supervisor of Fiscal Services regarding insurance issues
• Work in partnership with various referral sources to assist with appropriate linkage of clients
• Assist clients with linkage to other community resources as needed
• Collaborate with Intake Supervisor, Director of Clinical Operations & EMR, and Clinical Supervisors regarding clinician caseloads
• Add clients to High Risk List when appropriate
• Daily check of HealtheLink alerts and icarol system for calls to Crisis Services & follow up with clinicians/psychiatric providers as necessary
• Conduct monthly Utilization Reviews and monthly Quality Assurance reviews
• Provide assistance to clinicians regarding intakes as requested
• Collaborate with Office Manager regarding administrative/office issues

Minimum Requirements

• Currently enrolled as an undergraduate or graduate program with a focus in health and human services
• Must be enrolled in an internship program or receiving school credit for internship hours
• Experience working in the mental health field
• Knowledge of community resources and programs throughout WNY
• Strong computer skills
• Strong communication skills

Schedule

Flexible scheduling but must be able to work at the office location during work hours

Pay

This is an Unpaid Internship

Benefits

N/A

Skills

Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions

Benefits

N/A

Pay

This is an Unpaid Internship

Equal Opportunity Employer

Child and Family Services is an Equal Opportunity Employer