Centralized Billing Supervisor

About the role

Plante Moran’s Centralized Billing Team Lead is responsible for reviewing and monitoring all invoice proposals generated by assigned Centralized Billing team members. The role works closely with the Firm’s Partnership, Job Billers, and Job Managers to ensure timely and accurate invoice preparation and review, positively impacting net revenue and realization. The position also leads staff growth and development, including compass review sessions for new staff, in partnership with the Centralized Billing Manager and Internal Accounting Leadership.

Responsibilities

• Report directly to the Centralized Billing Manager.
• Manage, train, and supervise a team of billing specialists to ensure efficient and accurate invoice creation.
• Demonstrate understanding of billing and revenue components.
• Review and correct invoices timely and accurately.
• Take ownership of billing procedures and address difficult billing matters.
• Resolve any issues that arise from invoice creation.
• Manage multiple client and biller relationships.
• Assist with client account reconciliations.
• Closely monitor work in process (WIP) for timely and accurate invoice creation.
• Collaborate with other departments to ensure appropriate billing activities.
• Support data clean‑up efforts in the practice management system.
• Work diligently with minimal guidance to produce error‑free work.
• Communicate effectively with staff at all levels of the organization.

Qualifications

• Bachelor’s degree required; fields such as business administration, accountancy, or similar are a plus.
• Five (5) years of experience in a high‑volume, fast‑paced environment.
• Experience with a large ERP system, preferably Workday or similar software.
• Working knowledge of electronic billing procedures.
• Proficiency in Microsoft Office; strong Excel skills preferred.
• Excellent communication ability.
• Ability to foster collaboration across departments and work as part of a team.

Benefits

• Health, dental, vision, disability, and life insurance.
• Flexible Time Off and pre‑determined holidays.
• 401(k) plan.
• Flexible benefits plans.
• Business‑related travel expense, lodging, and meal reimbursement.
• Pension plan for eligible administrative and paraprofessional staff.
• Discretionary bonus plan for eligible staff.
• Contingent staff may elect health insurance and receive limited paid sick time.

Pay

The compensation range for this role in CO, IL, OH, and MA is $75,000.00 – $123,500.00.

Schedule

This is an exempt position; you may be required to work hours that exceed the standard 40‑hour work week.