Central Staffing Specialist / Nursing Service Office

About the role

The Greater Manchester Region has approximately 2,500 employees. It includes Manchester Memorial Hospital, a 249-bed community hospital, Rockville General, a campus of Manchester Memorial Hospital, a 102-bed facility, a large multispecialty provider group and visiting nurse services. The Greater Manchester Region serves a region of 300,000 people in 19 towns.

Responsibilities

• Assist Staffing Coordinator in scheduling department staff by generating and updating schedules while making adjustments as needed according to budgetary constraints, census fluctuations, call-ins, and pre-planned leaves of absence.
• Responsible for reviewing employee requests and reconciling department timecards for payroll processing.
• Partners with Staffing Coordinator to align staffing operations with organizational staffing expectations and goals.
• Ability to cover for Central Staffing Specialist and complete daily Staffing Office tasks when necessary.
• Utilizes computer software to prepare, change and update the clinical schedules.
• Ensures nursing units are staffed utilizing the applicable templates.
• Reconciles schedules to be final in staffing and scheduling system by due date.
• In collaboration with manager, approves/denies scheduling and time off requests.
• Reconciles timecards by managing missed punches, unexcused absences, unscheduled shifts, etc. with support from the Central Staffing Specialist.

Qualifications

Education/Certification: High School Diploma Required, Associate or Bachelor Degree Preferred.

Experience: Minimum of 3-5 years in Hospital Staffing or other related office experience. Proficient computer skills including Microsoft Word, Excel and PowerPoint. Experience in a time keeping or scheduling software strongly preferred.

Skills

• Strong communication skills, written and verbal, are required to effectively communicate with department leaders and clinical staff.
• A solid customer service acumen and interpersonal skill is essential to successfully fulfill the service element required of this position.
• Basic knowledge of staffing plans in clinical areas.
• Exhibits critical thinking skills specific to urgent and operational situations in high stress and face paced environment.
• Ability to manage multiple priorities and to manage projects from initiation to completion within prescribed schedules and utilization of resources.
• Ability to maintain confidentiality.
• Highly organized and detail orientated.