Central Scheduling ACR

Position Overview

The Access Care Representative performs a wide variety of activities related to scheduling, registration, financial compliance, and customer support for all services performed. The Access Care areas act as the entry point. It is the responsibility of an Access Care Representative to promote a caring, professional manner, while collecting Accurate and complete data necessary for billing and account processing.

Primary Department, Division, Or Unit

Access Care, UHS Revenue Cycle Operations

Primary Work Shift

Day

Regular Scheduled Weekly Hours

40

Compensation Range

$17.05 - $22.17 per hour, depending on experience

Education/Experience

• Minimum Required: High school diploma or equivalent.
• PREFERRED: Two years’ experience in medical environment with working knowledge of insurance applicable to outpatient medical care.
• Proficient computer skills, knowledge of Medical Terminology, experience with scheduling.
• MINIMUM REQUIRED: Not Applicable
• PREFERRED: Certified Healthcare Access Associate (CHAA)
• Current driver’s license

About UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

Culture of Connection

• A Culture of Connection – We support each other like family and create space for every voice to be heard.
• Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration.
• Around the clock support for your mental health needs, including access to EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

Benefits for Life & Family

• Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best.
• Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

Growth That Moves with You

• Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads.
• We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home

Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, producing $1.3 billion a year in total economic impact, and boasting a workforce of more than 6,300 employees and providers.

Values

• Compassion
• Trust
• Respect
• Teamwork
• Innovation

Equal Opportunity Employer

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.