Central Scheduler

Key Responsibilities

• Manage and coordinate patient appointments for various hospital services.
• Utilize scheduling software and electronic medical records systems to accurately input and update patient information, appointment details, and physician preferences.
• Collaborate with clinical departments, physicians, and administrative staff to optimize scheduling efficiency while prioritizing patient needs and preferences.
• Communicate effectively with patients to provide appointment reminders, explain procedures, and address any concerns or questions.
• Cookordinate with insurance providers to verify coverage, obtain authorizations, and ensure accurate billing information.
• Resolve scheduling conflicts and accommodate urgent or emergent appointment requests in a timely manner.

Qualifications

• A high school diploma or equivalent is required.
• Prior experience in healthcare scheduling, medical office administration, or customer service is preferred.
• Proficiency with computer systems, scheduling software, and electronic medical records is required.
• Strong communication skills, both written and verbal, with the ability to interact professionally with patients, physicians, and colleagues is essential.
• Excellent organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively in a fast-paced environment, are necessary.
• The ability to maintain confidentiality of sensitive information and adhere to HIPAA regulations is crucial.
• A commitment to providing exceptional patient care and service excellence is expected.

Salary

$18 - $22 per hour