Central Scheduler Representative

Job Responsibilities

• Provides coordination of patient flow by following established scheduling procedures and protocols.
• Handles phone calls for all internal and external customers in to the department.
• Competently uses the hospital information and telecommunications systems to maintain records, correspondence, and reports to facilitate timely communication and accurate documentation.
• Communicates with staff and customers by maintaining, receiving, conveying and recording information accurately.
• Completes assigned goals.

Minimum Qualifications

• Minimum Education: Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency.
• Minimum Experience: 2-3 years of business experience in a healthcare environment.
• Minimum Special Skills: Basic computer skills, ability to perform basic math computation, excellent customer service and communication skills, ability to speak, articulate, and be understood clearly.

Desired Qualifications

• Desired Education: Desired experience: 2-3 years of business experience in a healthcare environment.
• Knowledge of EPIC or other electronic medical records.
• Front desk clinical scheduling experience preferred.