Central Market (Fort Worth) Curbside Shopper - Part time

Company Overview

Central Market is a specialty grocery that started in Austin, Texas in 1994 and has grown to multiple locations across the state. Known for offering a “freshest market” experience, Central Market provides a vast selection of cheeses, wines, produce, and other foods sourced directly from producers. The market emphasizes food as a way to unite families and communities, preserve cultures, and start new traditions.

Responsibilities

• Package, transport, and load groceries and merchandise from the store to the customer’s vehicle.
• Assist in selecting, sorting, and unloading merchandise from baskets or totes into refrigeration, frozen, or dry‑storage areas, and return products to their proper locations.
• Provide excellent customer service by answering product‑related questions, locating items, and helping customers as needed.
• Minimize shrink through careful handling of product.
• Achieve productivity standards.
• Comply with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation.
• Use a digital tool to select items, pack and stage customer orders, and retrieve orders for customers.
• Gather baskets and pick up trash inside and outside the eStore as needed.
• Maintain and stock bag areas.
• Organize, clean, and prepare prep areas, ware‑room, and sales floor for incoming trucks.
• Load, unload, and move heavy, bulky products to support eCommerce order selection.
• Maintain standards for safety and sanitation.

Qualifications

• Age requirement: 18 years or older.
• Education: High school diploma or GED (or equivalent) – required.
• Knowledge, skills, and abilities:
  • Excellent customer service skills – required.
  • Basic communication skills – required.
  • Ability to prioritize and handle cross‑functional tasks – required.
  • Ability to work a flexible schedule – required.
  • Ability to use material‑handling equipment and maintain the necessary license – required.

Physical Demands & Working Conditions

• Fast‑paced environment that requires detailed work and precision.
• Frequent interaction with customers, staying attentive to their needs.
• Flexible schedule based on business needs.
• Essential tasks for an eStore Customer Service Representative – In‑store Shopper:
  • Constantly reach at waist, grasp.
  • Frequently stand, walk, reach at shoulders, reach at knees, push/pull with arms.
  • Occasionally exposed to cold, wet conditions, and loud noises.
  • Occasionally reach overhead, reach floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs or ladders, pivot, twist, pinch, and perform fine motor movements.
  • Demonstrate ability to lift 55 lb and manage loads in excess of 55 lb.
• Time distribution (typical 8‑hour day):
  • Constantly: 5.5 + hours.
  • Frequently: 2.5 – 5.5 hours.
  • Occasionally: 0 – 2.5 hours.
• Partners must not lift beyond their safe lifting limit; heavy items should be broken down or assistance requested.
• Reasonable accommodations may be made for individuals with disabilities.