Central Load Planning Agent, Amazon Air Network Control Center

Key job responsibilities

• Deliver load planning guidance for complex, multi-flight operations while communicating container inventory, special loads, DG, and aircraft-specific instructions to gateways and stakeholders.
• Utilize advanced technical knowledge and judgement of load planning to navigate complex and ambiguous operational scenarios.
• Communicate, provide direction and guidance to Gateway Operations Leaders to ensure aircraft load accuracy in accordance with the load plan.
• Provide mentorship to gateway operations as needed.
• Ensure creation/distribution of weight and balance calculations to flight crew members, be able to navigate complex scenarios with partner carrier flight operations/leadership.
• Utilize Amazon Air systems for overseeing load planning operations per assignment and provide operational improvements/designs to support teams.
• Provide operational SME expertise to local gateways, NCC operations and carrier partners.
• Ensure accurate production of assigned load plan and manages workload to include review of planned payload, required weights, fuel, ULD types, loading needs of assigned location.

Basic Qualifications

• Driver's license
• 3+ years of experience in one of the following: Aircraft Load Planning, Weight and Balance Operations, Aviation/Cargo Operations Management, Transportation Operations Management, and/or Network Control Center Operations Management
• Must fulfill FAA and DHS criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) and be able to secure appropriate airport authority and/or US Customs security badges
• Ability to pass all required qualification courses and ongoing currency training requirements.
• Ability to work a rotating, flexible work schedule, including nights, overnights, weekends and holidays.
• English literacy skills

Preferred Qualifications

• Bachelor's degree
• 3+ years experience in Weight and Balance systems, MS Office Suite, and general computer applications
• Demonstrated ability to prioritize and manage multiple projects simultaneously in a rapidly changing environment
• Experience with Amazon Air load planning and ramp operations or equivalent air cargo experience