Central Investigations Tech

Overview

Our Central Investigations Technician will support and assist the Central Investigations Manager and team with day-to-day analytics and observation to identify potential internal and external fraud in stores to reduce shrink and drive profit.

Responsibilities

• Supports Stores, Asset Protection Teams, and Field Investigations by providing summary reports and evidence to support cases.
• Responds to inquiries from the field in relation to suspected shoplifters or unusual activity such as critical incidents, inclement weather, burglar/fire alarms, etc.
• Reviews and analyzes Point Of Sale (POS) exception reports and stores systems information to identify potential losses through theft, fraud or deception within assigned area.
• Refers associates suspected of dishonesty to district and store leadership for further investigation and resolution.
• Aids store teams in conducting internal investigations.
• Maintains and monitors CCTV surveillance.
• Aids non-Asset Protection stores with phone interviews on potential internals suspects.
• Provides Key Performance Indicators reporting on internal fraud to field leadership.
• Supports Company’s shrink and safety initiatives.

Qualifications

• 2+ years Asset Protection experience, or analytical or IT responsibilities
• Strong software skills; intermediate Excel, MS Word, PowerPoint
• Critical Thinking and Analytical skills, Produces Results
• High School or equivalent; Bachelor’s Degree preferred

About Catalyst

Enjoy a rewarding career at Catalyst, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference with America's most iconic retail brands. Generous benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on merchandise across all Catalyst Brands. Opportunities for growth and development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement. Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success

Pay Range

Pay Range: USD $17.88 - USD $22.36 /Hr.