Central Control Operator

About the role

This position is represented by a collective bargaining agreement and is a union-represented role. In accordance with New Jersey pay transparency requirements, the anticipated hourly pay range for this position is $25.76-$28.55 USD per hour, depending on training and certification status.

New hires typically begin at $25.76 USD per hour, paid bi-weekly. This position is classified as non-exempt and is eligible for overtime pay.

Upon successful completion of all required Central Control Operator training and achievement of CCO certification, the hourly rate increases to $28.55 USD per hour.

Responsibilities

• Safely manage train movements and daily transportation operations
• Maintain control systems and operating conditions
• Support incident response and service recovery efforts
• Coordinate work permits and access for maintenance teams
• Maintain clear and effective radio and operational communications
• Follow established safety rules, procedures, and operating standards

Requirements

• Safety-sensitive position
• Subject to random drug and alcohol testing
• Ability to distinguish colors
• Successful completion of required entry assessments
• Successful completion of a 10-year background investigation
• Ability to work in a 24/7 operation

Qualifications

• Associate degree in a technical discipline or related field
• Experience in operations, dispatching, transportation, logistics, utilities, manufacturing, airport operations, military operations, emergency services, or similar environments
• Strong computer skills, including Microsoft Office and Windows applications
• Ability to work effectively in a fast-paced, safety-sensitive environment
• Strong communication and problem-solving skills
• Willingness to work rotating shifts, weekends, holidays, and overnight schedules

Skills

• Operations, dispatching, or control center expertise
• Computer skills, including Microsoft Office and Windows applications
• Effective communication and problem-solving abilities
• Ability to make sound decisions under pressure
• Ability to work in a 24/7 operation

Benefits

Stable, long-term career with a global transportation leader

Opportunities for career growth in operations, supervision, and transportation management

Work in a mission-critical environment that keeps millions of passengers moving safely

Pay

Starting pay of $25.76 per hour

Pay increase to $28.55 per hour upon successful completion of required training and CCO certification

Schedule

24/7 Operations