Center Team Lead

About the role

At CareATC, we genuinely believe in revolutionizing employer-sponsored healthcare. We're passionate about our mission and deeply committed to providing exceptional, patient-centered solutions for our clients and their employees. Support Operations. Lead the Team. Deliver Hands-On Patient Care. Why CareATC is Different (and Why You'll Love It Here): This role is the key operational and clinical support contact for the Health Center. You'll blend leadership with direct patient care, ensuring clinical excellence and team cohesion while upholding the highest standards. The Patient Wins: Little or no cost for excellent medical care or dispensed medication, allowing you to focus on comprehensive, patient-centered care.

Schedule

Consistent schedule allowing for work-life balance, no on-call schedule or holiday schedules. This allows for consistent income with manageable productivity expectations.

Responsibilities

• Oversight: Oversee the overall day-to-day operations and clinical staff support within the health center.
• Compliance: Ensure organization policies and standards are upheld, including all regulatory, procedural, and licensing requirements, and strict adherence to patient privacy regulations (confidentiality protocols).
• Scheduling & Metrics: Meet key performance indicators (KPIs), daily operations, and workflows. Work directly with Area Operations leadership to create and facilitate staff schedules and monitor timecards.
• Expert & Training: Function as the subject matter expert (SME) and is accountable for staff training and demonstration of competencies.
• Inventory & Support: Responsible for supply and pharmacy inventory management and replacement ordering. Provide support to leadership to resolve issues and ensure a positive patient/employee experience.
• Clinical & Patient Care - Hands-On Care: Provide a significant amount of time dedicated to patient facilitation and care, assisting physician(s) or clinician(s).
• Clinical & Patient Care - Patient Education: Provide information to patients so they may fully utilize and benefit from the clinical services.
• Clinical & Patient Care - Collaboration: Works collaboratively with the Physician(s), Clinician(s), and/or Total Health Solutions team.

Qualifications

• Education & Certification (Required): High School Diploma or equivalent.
• Registered/Certificated MA or 3+ years of MA experience required.
• Current clinical license as required by state/national authority in good standing.
• Current BLS or CPR Card required.
• Proficient experience with both Practice Management and Electronic Medical Records.
• Demonstrated current experience with Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection.
• Current health records with appropriate immunizations (Hepatitis B and PPD).
• Ability to work at multiple locations upon business need.
• Physical ability to lift, pull, push, and manipulate equipment and patients.

Benefits

• Clinic and medication provided at no cost or low cost to employee and dependents.
• Full benefit package, for eligible roles, including Medical, Dental, Vision, 401K, P