Center Director

Position Overview

The Center Director oversees all daily operations, programming, services, and personnel within the Center, including food service, fitness, front desk operations, marketing, memberships, and special programs. The Director ensures compliance with all applicable policies and guidelines, maintains accurate financial records, supervises staff, coordinates events, and manages all reporting requirements.

Essential Duties And Responsibilities

• Administers all administrative activities related to Center operations.
  • Oversees front desk functions, conducts facility tours, and provides membership support.
  • Distributes monthly calendars and program schedules.
  • Recruits and coordinates wellness and nutrition presenters for senior programs.
  • Handles new member enrollment, membership updates, and required reporting.
  • Coordinates with Associate Director on all facility rentals, including scheduling, contracts, deposits, and customer communication.
  • Responds to internal and external inquiries regarding Center programs and services.
  • Initiates purchase orders for repairs, supplies, and food service needs.
  • Manages volunteer coordination across Center departments.
  • Coordinates social media and website content/updates.
• Supervises Center personnel, including scheduling, performance oversight, coaching, and personnel actions.
  • Develops, updates, and maintains staff job descriptions.
  • Ensures proper staffing levels for all Center programs and special events.
  • Oversees business activities pertaining to memberships, financial transactions, and program administration.
• Supervises food service and kitchen operations, including commercial kitchen operations, staff, and meal service for senior programs and special events.
  • Ensures compliance with food safety regulations and sanitation standards.
  • Reviews inventory, food orders, and quality control.
• Maintains all Center funds from lunch programs, memberships, and rentals.
  • Maintains and updates daily spreadsheets tracking revenue and receipts.
  • Makes monthly reporting to insurance companies and subsequent insurance payouts to center.
  • Sets up deposits and financial reports to District 6 administrator and/or finance department on a daily or weekly basis.
  • Prepares for monthly receipt book audits in accordance with Madison County auditing policies and procedures.
• Assigns, reviews, and evaluates staff and volunteer duties.
  • Provides guidance, resolves issues, and assists employees with problem-solving.
  • Maintains a positive and productive work environment.
• Oversees facility and grounds maintenance, including pool upkeep and water quality compliance.
  • Submits and follows up on work orders for building repair and maintenance.
  • Ensures the Center remains safe, clean, and operational at all times.
• Performs other duties as assigned.
  • Performs outside speaking engagements.
  • Performs media interviews in Commissioner absence.
  • Performs additional tasks assigned by the District Six Commissioner to support Center operations and community programming.

Education and Experience

• Bachelor’s degree in Public Administration, Health/Social Services, Recreation Management, Business Administration, or related field; or
  • Any equivalent combination of education and at least two (2) years of experience in facility management, recreation center administration, senior services, non-profit management, or related community operations.

Knowledge, Skill, and Ability

• Strong verbal communication and interpersonal skills.
• Ability to explain information clearly and respond effectively to questions.
• Strong organizational, time-management, and record-keeping skills.
• Ability to handle multiple tasks simultaneously and work independently with minimal supervision.
• Computer proficiency, including spreadsheets, membership databases, and basic reporting tools.
• Knowledge of customer service principles including needs assessment, service quality, and satisfaction evaluation.
• Knowledge of training principles, curriculum design, and instruction for individuals and groups.

Physical Requirements

• Ability to stand, walk, or move continuously for extended periods.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to coordinate whole-body movements, particularly when supporting fitness or recreational programs.
• Ability to bend, reach, stretch, twist, and perform manual tasks as part of daily operations.
• Ability to work in indoor and outdoor environments, including exposure to varying temperatures (pool deck, kitchen, fitness areas).
• Ability to assist in setting up equipment, moving tables/chairs, and preparing facilities for events.
• Visual and auditory abilities sufficient to monitor activities, ensure safety, and communicate effectively.

Certifications or Licenses Required

• Valid Alabama Driver’s License.
• CPR and First Aid Certification (or ability to obtain within 90 days of employment).
• SERV Safe Food Manager Certification (or ability to obtain within 3 months).
• Aquatic certifications (e.g., Lifeguard, Water Safety, or Pool Operator) are preferred but not required.

Schedule

Monday - Friday; 7:30 AM - 4:30 PM Saturday/Sunday - PRN