Center Service Manager

Help New Mexico (HELPNM) was created in 1965 by the interdenominational New Mexico Council of Churches to support education in their community. Today, their legacy and impact carry on through HELPNM’s work as a fully-owned subsidiary of CPLC. The Office of Learning and Academic Opportunity (OLAO) provides services to children and families from birth to eight years of age, focusing on education, health, and social/behavioral development. OLAO strengthens the family unit through coordinated programming for both children and adults.

About the role

You will oversee the day-to-day operations of a site and supervise up to 20 staff within HELP NM Early Childhood Development (ECD). Responsibilities include managing center operations and ancillary services such as early childhood education, calendars, staff schedules, supplies, and food service in compliance with Head Start Performance Standards, CACFP requirements, NM Childcare Licensing, and HELP NM ECD Policies and Procedures. You will collaborate with Content Coordinators to promote school readiness, ensuring children and families are prepared for school and life success. Active supervision of children by sight and sound in all environments is required, along with maintaining health and safety regulations to create an optimal learning environment.

Responsibilities

• Manage day-to-day site operations and supervise up to 20 staff members.
• Oversee early childhood education services, calendars, staff schedules, supplies, and food service.
• Ensure compliance with Head Start Performance Standards, CACFP requirements, NM Childcare Licensing, and HELP NM ECD Policies and Procedures.
• Coordinate with Content Coordinators to promote school readiness for children and families.
• Actively supervise children by sight and sound in all environments.
• Maintain health and safety regulations to create a safe and effective learning environment.
• Facilitate health practices to ensure child safety in indoor and outdoor settings.

Requirements

• High School Diploma or GED required; Child Development Associate (CDA) credential or willingness to obtain within 6 months of hire.
• Upon CDA completion, must begin coursework toward a Bachelor’s degree (preferred).
• 1-2 years of supervisory experience required.
• Knowledge of program finance, budgets, data entry, and computer software is preferred.
• Bilingual English/Spanish preferred.
• Valid driver’s license and current auto insurance.
• TB test or chest X-ray.
• NM ECECD Background Clearance.
• First Aid/CPR certification or willingness to obtain within the first 6 months of employment.
• Must obtain a Food Handlers card upon hire.

Benefits

• Generous paid holidays.
• Employee Recognition Program.
• Paid Time Off and Paid Sick Days.
• Free preventative services and wellness rewards.
• Medical, dental, and vision coverage for spouse/domestic partner and children up to age 26.
• Health Savings Account and Flexible Spending Account.
• Life and disability insurance options.
• Employee Assistance Program.
• Telemedicine and concierge services.
• 401(k) Retirement Plan.
• Pet care and Life Mart purchase discounts.
• Tuition reimbursement for qualifying degrees.
• Mileage and cell reimbursement for qualifying roles.
• Identity theft protection and voluntary benefits.