Center Operations Specialist

Why Join Our Team?

The USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it.

Job Specifications

• High School Diploma or equivalent.
• 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role.
• Relevant experience in a non-profit, military, multicultural and/or global organization preferred.
• Strong interpersonal, customer service and problem-solving skills.
• Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
• Proficiency using computers and electronics equipment.
• Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite.
• General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms.
• Experience with Digital Cheetah preferred.
• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects.
• Ability to handle confidential information with tact and poise.
• Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities.
• Ability to quickly and easily adapt to changing organizational needs.
• Ability to achieve desired results while working collaboratively in a team environment.
• Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.
• Willingness and ability to work non-standard hours as needed.
• General knowledge of military community preferred.
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
• Ability to obtain and maintain a valid United States passport and valid foreign driver’s license (in applicable locations/regions).
• Must be a strong advocate of the USO’s mission.