Center Operations Manager, LPN

About the role

We are looking for a Licensed Practical Nurse (LPN) to step into a Center Operations Manager opportunity. This pivotal role is accountable for the day-to-day health center operations, performance to Key Performance Indicators (KPIs), and performance management of all health center support staff, all while continuing to provide hands-on patient care.

Responsibilities

• Operations & Compliance Management:
  • Day-to-Day Oversight: Oversee the overall day-to-day management of the health center and clinical support staff.
  • Standards & Compliance: Ensure organization policies and standards are upheld, including all regulatory, procedural, and licensing requirements.
  • Inventory & Reporting: Manage supply and pharmacy inventory, replacement ordering, and monitor key performance indicators (KPIs) and operational workflows.
  • Process Improvement: Identify opportunities related to clinic efficiencies or patient/employee engagement strategies and present recommendations to area leadership.
• Clinical Care & Collaboration:
  • Patient Care: Dedicate a significant amount of time to patient facilitation and hands-on nursing care.
  • Clinical Skills: Perform clinical nursing duties within the scope of an LPN, including taking vital signs, administering medications and injections, wound care, collecting specimens, and assisting providers.
  • Teamwork: Work collaboratively with the Physician(s), Clinician(s), and/or Total Health Solutions team.
• Leadership & Personnel:
  • Staff Management: Manage staffing schedules, timecard monitoring, and ensure adherence to time and attendance policies for all direct reports.
  • Talent Development: Develop employee success through recruiting, onboarding, development, performance management, and succession planning.
  • Subject Matter Expert (SME): Function as the health center operations SME, accountable for staff training and demonstration of competencies.
  • Support: Provide support to resolve issues, coordinate regular staff meetings, and contribute input to area leadership for health center staffing.

Qualifications

• Licensure & Certification: Current, unrestricted Licensed Practical Nurse (LPN) license in the practicing state and Current classroom-led American Heart Association BLS or CPR Card required.
• Education: High School Diploma or equivalent required.
• Experience: 3–5 years of experience with healthcare leadership responsibilities strongly preferred or a minimum of 2 years’ experience with CareATC’s Health Center operations.
• Proficient experience with both Practice Management and Electronic Medical Records.
• Demonstrated current experience in venipuncture, injections, vital signs, and patient triage/assessment.
• Other Requirements: Current health records with appropriate immunizations (Hepatitis B and PPD) and Ability to work at multiple locations upon business need.
• Physical ability to lift, pull, push, and manipulate equipment and patients, and to sit/stand for long periods of time.

Schedule

Hours: Monday, Wednesday, Friday 8am-6pm, Tuesday & Thursday 8am-5pm, First and third Saturday of the Month 8am-12pm

Benefits

• Clinic and medication provided at no cost or low cost to employee and dependents.
• Full benefit package, for eligible roles, including Medical, Dental, Vision, 401K, PTO, Disability & Life Insurance, and a Wellness Program.