Center Manager - Pete & Mac's Pet Resort

About the role

Join Best Friends Pet Care, a leading provider of pet care services with over 80 locations across 26 states. As a Center Manager, you'll lead a team of 10+ animal care professionals, ensuring pets receive safe, loving care and their families have memorable experiences.

Responsibilities

• Oversee daily care routines including feeding, medication, grooming, exercise, and playtime
• Maintain meticulous records to monitor each pet's health and behavior
• Enforce safety protocols and maintain a best-in-class boarding facility
• Handle emergencies with ease, collaborating with District Managers
• Recruit, mentor, and lead a team of animal care professionals in a positive work culture
• Create schedules balancing pet care excellence with budget efficiency
• Deliver exceptional service to pet parents, fostering lasting relationships
• Manage payroll, budgets, and financial reporting in collaboration with District Managers
• Coordinate inventory and purchasing to ensure supplies are always stocked
• Collaborate with a creative marketing team to promote services and enhance visibility
• Solve problems and adapt to challenges with professionalism and confidence

Requirements

A bachelor’s degree in Animal Science, Business Management, or a related field (preferred), and at least 2 years of management experience overseeing a team of 10+ employees.

Qualifications

• Hands-on animal care experience and a deep understanding of animal behavior, health, and welfare practices
• A proactive, organized, and adaptable mindset in a bustling environment
• Stellar communication skills and a proven ability to inspire, motivate, and lead
• Financial management expertise, including payroll, budgets, and expense control
• Desire to continue education and training with a dynamic pet care organization

Skills

Proven leadership skills, excellent communication, and the ability to multitask in a fast-paced environment.

Benefits

Comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Pay

The salary range for this position is $60,000 - $65,000, depending on factors such as position, location, level of experience, and applicable state or local minimum wage laws.