Center Manager for Plasma Donation Center

About the role

Acts as the general manager for a Plasma Collection Center and has overall responsibility for the center's operation. Works under general occasional guidance and general oversight of regional management. Manages the daily operations of the center, supervises operations and quality control, and ensures compliance with all applicable policies and regulations.

Responsibilities

• Meet quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals.
• Create appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership.
• Operate the center and manage employees and operations to the highest standard of ethics and integrity.
• Manage staff to ensure that training and quality goals are met and to implement operational changes and maximize center efficiency.
• Monitor and evaluate operations. Develop action plans to maximize center efficiency and supervise the implementation of process improvements.
• Manage headcount to provide for efficient staffing through high and low production intervals, providing accurate and timely projections to regional management team in advance of cyclical and seasonal or situational spikes.
• Provide strategic direction and planning.

Requirements

• Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.
• Typically requires a minimum of 3 years of related work experience in clinical or general business environment.
• Supervisory experience preferred but not required.
• Prior management experience, preferably supervising a group of 20 or more employees.
• Experience in a medical and/or cGMP regulated environment preferred.
• Experience with plasma or whole blood preferred.

Qualifications

• Command of leadership, management, presentation, organizational, customer service, interpersonal communication, and computer skills.
• Ability to understand, assess and communicate FDA regulations.
• Ability to balance multiple competing priorities, ensure proper staffing levels, maintain adequate levels of plasma collection, and adhere to quality standards.
• Ability to control costs and maintain a budget.
• Ability to motivate staff to achieve established goals and standards.
• Ability to develop positive relationships with donors, center employees, and company employees working in different geographical locations.
• Developing command of and proficiency in at least one functional area, such as finance, IT, HR, or compliance.

Skills

• Ability to balance multiple competing priorities, ensure proper staffing levels, maintain adequate levels of plasma collection, and adhere to quality standards.
• Ability to control costs and maintain a budget.
• Ability to motivate staff to achieve established goals and standards.
• Ability to develop positive relationships with donors, center employees, and company employees working in different geographical locations.
• Developing command of and proficiency in at least one functional area, such as finance, IT, HR, or compliance.

Benefits

• Medical
• Dental
• Vision
• PTO
• Up to 5% 401(K) match
• Tuition reimbursement

Pay

The estimated pay scale for the Center Manager position in Van Nuys, CA is $81,600.00 - $122,400.00 per year. Additionally, the position is eligible to participate in up to 30% of the company bonus pool.

Schedule

Not specified.