Center for Key Populations - Medical Assistant or LPN - Full Time - New London

Full-time position. Monday - Friday, one weekend day a month. Grant funded position. Must have reliable transportation to travel to two local shelters in New London.

Schedule

• Monday - Friday
• One weekend day a month

Responsibilities

• Provides clinical and technical support for primary care providers on a daily basis.
• Implements all planned care items using electronic tools to ensure efficient and accurate workflow.
• Monitors equipment and performs clinical testing according to OSHA and CLIA standards.
• Liaises with patients, families, specialists, and all members of the health care team.
• Ensures continuity and coordination of care in a patient-centered medical home in collaboration with the primary care nurse and provider.
• Applies evidence-based guidelines from major regulatory and specialty groups; performs pre-visit preparation for all primary care patients.
• Conducts “e-huddles” utilizing the Planned Care Dashboard to ensure complete and thorough primary care visits.
• Prepares patients to be seen by provider using established criteria based on the nature of the visit (e.g., sick, physical exam, well-child care).
• Accurately documents chief complaint and results from evidence-based screening tests.
• Accurately performs and documents patient vital signs.
• Independently and accurately performs appropriate CLIA-waived tests, EKG, hearing, and vision tests.
• Prioritizes work responsibilities to decrease waiting time and collaborates with providers and staff to facilitate patient flow.
• Schedules tests and referrals for specialty care in accordance with provider orders in a timely manner.
• Maintains a clean, orderly, and safe working environment; oversees maintenance of supplies and medical logs.
• Sets up and stocks exam rooms; cleans rooms at the end of each day.
• Adheres to all infection control standards, follows Universal Precautions, and complies with safety policies.
• Maintains yearly CPR certification as required for all clinical employees.
• Exhibits excellent customer service skills to external and internal customers with a focus on quality care and teamwork.
• Complies with agency-mandated in-service training workshops (e.g., EOC, Working Safely, Abuse).
• Assists with provider clinic support such as routine medication administration and immunizations under delegation.

Requirements

For LPN Candidates

• Completion of an LPN program.
• Current CT LPN License.
• CPR certification (American Red Cross CPR for the Professional Rescuer and AED or American Heart Association BLS/AED for Healthcare Providers).
• Skills in EKG use, appointment scheduling, word processing, computer skills, and familiarity with medical testing procedures.
• Sound organizational skills and accuracy at all levels.
• Excellent communication and customer service skills.
• Team-focused with demonstrated leadership qualities.

For Medical Assistant Candidates

• High school diploma or equivalency.
• Completion of a Medical Assistant course from an accredited/recognized school.
• Medical Assistant board certification (AAMA, NHA) or registration (AMT), or achieved within 90 days of hire.
• CPR certification (American Red Cross CPR for the Professional Rescuer and AED or American Heart Association BLS/AED for Healthcare Providers).
• Skills in EKG use, appointment scheduling, word processing, computer skills, and familiarity with medical testing procedures.
• Sound organizational skills and accuracy at all levels.
• Excellent communication and customer service skills.
• Team-focused with demonstrated leadership qualities.

Preferred Skills

• Bilingual.
• Expert knowledge of the electronic health record.

Physical Requirements / Work Environment

• Requires manual dexterity to perform clinical tasks and moderate physical activity including standing, walking, and lifting.
• Potential exposure to bloodborne pathogens and/or bio-hazardous materials.
• Frequent and alternating standing, walking, and sitting.
• Occasional bending, squatting, kneeling, and lifting up to 25 pounds.
• Daily and continuous computer and telephone use.

Additional Qualifications

• Communicates clinical/client information to providers accurately.
• Accurately takes messages and communicates on the telephone.
• Collaborates effectively with medical assistants, providers, and nursing staff.
• Access to clients’ charts and health care information; maintains client confidentiality according to CHC policies.