Center Care Team - Licensed Practical Nurse

About the Role

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.

The Licensed Practical Nurse (LPN) is a critical role supporting the Primary Care Provider (PCP) day-to-day to ensure efficiency in the care provided to patients. LPNs will work closely and collaboratively with their teammates to greet and room ArchWell Health members and assist in assessing patients’ health conditions, including performing routine diagnostic testing during appointments.

Responsibilities

• Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history.
• Perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure.
• Critically listen and engage with patients throughout the appointment, ensuring needs and/or changes in patient conditions are reported to the PCP, specialists, and/or other clinical personnel.
• Process patient phone messages, including returning calls, routing calls to other team members as appropriate, and calling patients to obtain and relay pertinent information for the physician.
• Perform venipunctures and IV starts (as allowed by state).
• Change dressings, apply bandages, remove sutures, and perform other first aid procedures; use CPR skills when necessary, all under physician supervision.
• Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times.
• Provide health coaching to a defined group of patients to support healthy lifestyle choices; follow up with coached patients via weekly calls, under physician supervision.

Requirements

• High school diploma or equivalent education (GED) required.
• Graduation from a nationally accredited Licensed Practical Nurse program.
• A current, active LPN license in the desired state of employment.
• A minimum of 1 year of work experience as an LPN, preferably in a clinic setting.
• BLS for Healthcare Providers required.
• Experience working with geriatric patients is a plus.
• eClinicalWorks experience preferred, or similar EHR.

Skills

• High degree of emotional intelligence and integrity, with a driven and focused work ethic.
• Self-starter with the ability to think creatively and work effectively.
• Ability to work effectively with various seniorities and diverse populations, including staff, providers, members, family members, insurance carriers, vendors, and market leadership.
• Strong communicator that is customer-oriented.
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects.
• Experience with claims/quality reports and analytical software packages.
• Proficient in Microsoft Office Suite products including Word, PowerPoint, Outlook, and Excel, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software.
• Ability to travel occasionally for company meetings.

Values

• Be compassionate.
• Strive for excellence.
• Earn trust.
• Show respect.
• Stay resilient.
• Always do the right thing.