CENS Navigator (Bilingual)

About the role

The CENS Navigator (Bilingual) provides screening, navigation, referral, linkage, and coordination services for individuals seeking substance use disorder (SUD) treatment and related supportive services. Daily travel between multiple sites and collaboration with SAPC providers, community partners, and treatment facilities throughout Los Angeles County are required.

Responsibilities

• Administer brief ASAM screenings for individuals referred by participating agencies and walk-in participants seeking substance use disorder and/or mental health services
• Complete intake packets, assessments, client profiles, service notes, and referrals within PCNX and other required systems
• Provide participants with information, referrals, and linkage services to substance use treatment, mental health services, housing resources, and other supportive services
• Coordinate with SAPC-approved treatment providers utilizing the Service and Bed Availability Tool (SBAT)
• Absorb participants into treatment programs and provide navigation support to ensure successful engagement
• Facilitate At-Risk workshops, SUD education sessions, recovery support groups, and harm reduction activities
• Arrange transportation and coordinate participant access to treatment providers and supportive services
• Link participants to housing, mental health, legal, medical, and other essential services
• Absorb Medi-Cal enrollment and insurance verification
• Support all CENS co-location sites and programs to ensure service continuity
• Participate in SAPC meetings, provider meetings, quarterly reporting activities, and community partner meetings
• Communicate regularly with treatment providers, community agencies, and co-location partners to coordinate participant services
• Conduct follow-up activities with participants enrolled in treatment programs
• Maintain required documentation, screening outcomes, and participant tracking records
• Prepare reports and documentation in accordance with funding requirements and contractual obligations
• Deliver services utilizing evidence-based practices and the 12 Core Functions of Substance Abuse Counseling
• Submit daily, weekly, and monthly reports in a timely manner
• Maintain professional boundaries and adhere to SSG’s Code of Ethics and HOPICS Core Values
• Adhere to SSG/HOPICS dress code and professional standards
• Represent the Agency professionally at meetings, trainings, and community events
• Perform other duties as assigned

Qualifications

• Knowledge of Substance Abuse Counseling core competencies and evidence-based practices
• Experience working with criminal justice-involved populations preferred
• Knowledge of community-based treatment providers and substance use disorder resources
• Strong verbal and written communication skills in English and Spanish
• Ability to work effectively with individuals from diverse cultural, ethnic, and socioeconomic backgrounds
• TB clearance required upon hire and annually thereafter
• CPR and First Aid certification required upon hire and maintained per agency requirements
• Ability to maintain a smartphone for authentication and communication purposes
• Valid California Driver's License, current automobile insurance, and reliable transportation required

Skills

• Microsoft Office Suite
• PCNX
• Other database systems

Benefits

Not specified

Pay

$24.00 - $27.00 per hour

Schedule

Not specified