CENS Navigator

About the role

SPECIAL SERVICE FOR GROUPS, INC. is seeking a CENS Navigator to join their team. This position is part of the SSG-HOPICS division and is non-exempt, full-time.

Responsibilities

• Administer brief ASAM screenings for individuals referred by participating agencies and walk-in participants seeking substance use disorder and/or mental health services.
• Complete intake packets, assessments, client profiles, service notes, and referrals within PCNX and other required systems.
• Provide participants with information, referrals, and linkage services to substance use treatment, mental health services, housing resources, and other supportive services.
• Congratulate participants with enrollment into treatment programs and provide navigation support to ensure successful engagement.
• Facilitate At-Risk workshops, SUD education sessions, recovery support groups, and harm reduction activities.
• Arrange transportation and coordinate participant access to treatment providers and supportive services.
• Aid participants with insurance verification and Medi-Cal enrollment as needed.
• Support all CENS co-location sites and programs to ensure service continuity.
• Participate in SAPC meetings, provider meetings, quarterly reporting activities, and community partner meetings.
• Communicate regularly with treatment providers, community agencies, and co-location partners to coordinate participant services.
• Conduct follow-up activities with participants enrolled in treatment programs.
• Maintain required documentation, screening outcomes, and participant tracking records.
• Prepare reports and documentation in accordance with funding requirements and contractual obligations.
• Deliver services utilizing evidence-based practices and the 12 Core Functions of Substance Abuse Counseling.
• Submit daily, weekly, and monthly reports in a timely manner.
• Maintain professional boundaries and adhere to SSG’s Code of Ethics and HOPICS Core Values.
• Adhere to SSG/HOPICS dress code and professional standards.
• Represent the Agency professionally at meetings, trainings, and community events.
• Regular attendance required.
• Perform other duties as assigned.

Qualifications

• Registered Alcohol and Drug Abuse Counselor (RADT) required. Employees must complete certification requirements within five (5) years of initial registration.
• Verification of Employment Eligibility and successful Background Clearance required.
• Ability to travel between multiple locations throughout the workday.
• If in recovery, a minimum of three (3) years drug and alcohol free is required.
• Knowledge of Substance Abuse Counseling core competencies and evidence-based practices.
• Experience working with criminal justice-involved populations preferred.
• Working knowledge of Microsoft Office Suite, PCNX, and other database systems.
• Knowledge of community-based treatment providers and substance use disorder resources.
• Strong verbal and written communication skills.
• Ability to work effectively with individuals from diverse cultural, ethnic, and socioeconomic backgrounds.
• TB clearance required upon hire and annually thereafter.
• CPR and First Aid certification required upon hire and maintained per agency requirements.
• Ability to maintain a smartphone for authentication and communication purposes.
• Valid California Driver's License, current automobile insurance, and reliable transportation required.

Supervisory Responsibilities

This position does not have supervisory responsibilities.