CEC Technician - Louisville

Diagnostics And Repair

• Diagnose complex issues with heavy equipment powertrain, hydraulic, and electrical systems using computer analyzers and traditional troubleshooting methods.
• Complete complex repairs to construction, aerial, and earthmoving machinery.
• C Conduct detailed inspections to ensure equipment compliance and functionality.

Sales And Customer Communication

• Serve as a technical resource for customers.
• Communicate with customers regarding diagnostics, repair needs, and recommended service plans.
• Promote maintenance packages, repair services, and parts.
• Upsell and schedule follow-up services.

Operational Support

• Write and manage purchase orders for repair parts and materials.
• Ensure all service records and contract documentation are properly closed out and cataloged.
• Maintains a safe work environment.
• Performs job functions safely at all times.
• Participates in all safety meetings.
• Communicates all concerns or violations to the appropriate manager(s) immediately.
• Uses the proper Personal Protective Equipment when performing work duties.

Continuous Improvement

• Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.

Qualifications

• Basic understanding of industry-central software(s) (RentalMan, Smart Equip, MS Office (excel)).
• Strong understanding of hydraulic, powertrain, and electrical systems.
• Ability to work independently and maintain high-quality service standards.
• Excellent communication skills with a customer-focused, sales-oriented mindset.
• Valid driver’s license required; CDL is a plus.

Physical Requirements

• Ability to lift and move heavy components and tools up to 50 lbs.
• Ability to work outdoors and in various field environments.
• Manual dexterity and physical stamina to work with mechanical tools and parts for extended periods.
• Ability to operate service trucks and diagnostic equipment safely.

Licenses And Certification Requirements

• Valid Driver’s License with a clean driving record and the ability to drive Company vehicles per insurance requirements may be required on a case-by-case basis.