CDOC- Education Liaison II (Delta).

If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government, as is the focus on ideas and ways to redesign the delivery of services to make state government more effective and efficient.

Benefits

• Distinctive career advancement opportunities throughout the state system
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans (Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits)
• Medical and dental health plans
• Short and long term disability coverage
• Paid life insurance
• 11 paid holidays per year plus vacation and sick leave
• Wellness program, tuition reimbursement, training opportunities and more

Visit State of Colorado Employee Benefits for more information.

This position is only open to Colorado state residents and is compensated on a bi-weekly pay cycle.

About the role

This position will act as the Liaison between colleges, students, the facility, and technology to facilitate classes, set up equipment and technology, assist students with technology usage, promote student engagement, provide support to the virtual college professor, and ensure students' materials are disseminated and returned promptly. This work will be performed inside a correctional facility and will involve inmate contact.

Responsibilities

• Maintain classroom equipment to ensure continual access to virtual classes as scheduled, ensuring students and instructors can view and hear the sessions
• Work with the college staff and internal Prison Program staff to ensure connectivity, account set-up, and class logins
• Complete attendance, distribute and collect books, tracking damage or missing resources
• Actively seek and respond to questions relating to programs and opportunities
• Collaborate with stakeholders to review program participation and feedback, ensuring program goals, objectives, and activities
• Provide support in areas including, but not limited to: course registration, financial aid/FAFSA issues, college transfers, career development, and other miscellaneous issues
• Maintain technical expertise in computer platforms and software areas and collaborate with facilities to ensure compliance with security operations
• Contribute to facility safety and security by creating a positive, safe learning environment
• Ensure computer-based testing labs meet vendor security requirements, manage all paperwork, and store records for audits
• Schedule and monitor mentoring meetings between peer mentors/advocates/educators and mentees
• Perform eOMIS tracking on higher education students and mentor/mentee sessions
• Other duties as assigned

Requirements

Ensure that the “Work Experience” section of the application is complete and contains all relevant work experience related to the position. This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application.

Qualifications

Minimum Qualifications:

• Experience Only: Five (5) years of relevant professional experience working in an education or training environment (tutoring, academic advising, course coordination, student records, computer-based testing, and career development goals).
• Experience and Education: One (1) year of relevant professional experience working in an education or training environment (tutoring, academic advising, course coordination, student records, computer-based testing, and career development goals) AND graduation from an accredited college or university with a bachelor's degree. (Unofficial college transcripts must be attached to the application for credit).

Professional work involves exercising discretion, analytical skill, judgment, and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an education or training regimen at a recognized college or university.

Employment history is calculated on a full-time basis (40 hours per week). Part-time employment is calculated on a prorated basis to determine qualifications.

Skills

• Significant critical thinking/decision making/problem-solving skills
• Strong written/oral communication skills and interpersonal skills
• Ability to multitask and manage tasks and workload in a timely manner
• Ability to establish and maintain effective work relationships with others
• Commendable level of integrity and confidentiality
• Impeccable organizational skills and compelling attention to details
• Ability to effectively manage time
• Excellent ability to coordinate services and cooperate with others toward a common goal
• Self-directed and motivated work ethic
• Fluency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Self-control, a strong sense of ability to work in stressful, potentially violent situations
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift
• Tolerance to stress, confinement, and high-stakes interaction
• Ability to read and comprehend the English language
• Ability to effectively communicate fluently in English both verbally and in writing
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind

Preferred Qualifications

• Relevant State experience related to the duties of the position
• Experience and/or education with counseling or coaching skills to assist students
• Experience with educational student records

Conditions of Employment

• All job offers are contingent upon a successful medical screening by a healthcare professional, certifying the candidate's ability to perform the essential functions of the position
• Applicant must consent to hold harmless CDOC and its agents and staff from any liability arising in whole or in part from the testing and the use of this information in connection with CDOC’s consideration of application for employment
• Must be 21 years of age
• Possess a valid driver’s license. Drivers must maintain a valid, non-restricted Colorado driver’s license, obey traffic laws, and be able to provide a driving record