CDOC- Education Liaison II (Delta)

This position is open only to Colorado state residents and is located at Delta Correctional Center in Delta, Colorado. The resulting eligibility list may be used to fill future vacancies at this location.

About the Role

This position acts as the liaison between colleges, students, the facility, and technology to facilitate classes, set up equipment and technology, assist students with technology usage, promote student engagement, provide support to the virtual college professor, and ensure students' materials are disseminated and returned promptly. This work is performed inside a correctional facility and involves inmate contact.

Responsibilities

• Maintain classroom equipment to ensure continual access to virtual classes as scheduled, ensuring students and instructors can view and hear the sessions.
• Work with college staff and internal Prison Program staff to ensure connectivity, account set-up, and class logins.
• Complete attendance, distribute and collect books, and track damage or missing resources.
• Actively seek and respond to questions relating to programs and opportunities.
• Collaborate with stakeholders to review program participation and feedback, ensuring program goals, objectives, and activities.
• Provide support in areas including course registration, financial aid/FAFSA issues, college transfers, career development, and other miscellaneous issues.
• Maintain technical expertise in computer platforms and software and collaborate with facilities to ensure compliance with security operations.
• Contribute to facility safety and security by creating a positive, safe learning environment.
• Ensure computer-based testing labs meet vendor security requirements, manage all paperwork, and store records for audits.
• Schedule and monitor mentoring meetings between peer mentors/advocates/educators and mentees.
• Perform eOMIS tracking on higher education students and mentor/mentee sessions.
• Other duties as assigned.

Requirements

Ensure the “Work Experience” section of the application is complete and contains all relevant work experience related to the position. Additional work experience will not be accepted after the job announcement close date for compensation purposes.

Qualifications

• Experience Only: Five years of relevant professional experience working in an education or training environment (tutoring, academic advising, course coordination, student records, computer-based testing, and career development goals).
• Experience and Education: One year of relevant professional experience working in an education or training environment (tutoring, academic advising, course coordination, student records, computer-based testing, and career development goals) and graduation from an accredited college or university with a bachelor’s degree. Unofficial college transcripts must be attached to the application.

Professional work involves exercising discretion, analytical skill, judgment, and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge. Employment history is calculated on a full-time basis (40 hours per week); part-time employment is calculated on a prorated basis.

Skills

• Significant critical thinking, decision-making, and problem-solving skills.
• Strong written, oral communication, and interpersonal skills.
• Ability to multitask and manage tasks and workload in a timely manner.
• Ability to establish and maintain effective work relationships with others.
• Commendable level of integrity and confidentiality.
• Impeccable organizational skills and compelling attention to detail.
• Ability to effectively manage time.
• Excellent ability to coordinate services and cooperate with others toward a common goal.
• Self-directed and motivated work ethic.
• Fluency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Self-control and a strong sense of ability to work in stressful, potentially violent situations.
• Ability to remain alert, emotionally stable, and mentally resilient under pressure.
• Tolerance to stress, confinement, and high-stakes interaction.
• Ability to read and comprehend the English language.
• Ability to effectively communicate fluently in English both verbally and in writing.
• Ability to create accessible documents and technical content following plain language guidelines with accessibility in mind.

Preferred Qualifications

• Relevant State experience related to the duties of the position.
• Experience and/or education with counseling or coaching skills to assist students.
• Experience with educational student records.

Benefits

• Distinctive career advancement opportunities throughout the state system.
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans. Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits.
• Medical and dental health plans.
• Short- and long-term disability coverage.
• Paid life insurance.
• 11 paid holidays per year plus vacation and sick leave.
• Wellness program, tuition reimbursement, training opportunities, and more.

Visit State of Colorado Employee Benefits for more information.

Conditions of Employment

• All job offers are contingent upon a successful medical screening by a healthcare professional, certifying the candidate's ability to perform the essential functions of the position.
• Must be 21 years of age.
• Possess a valid driver’s license. Drivers must maintain a valid, non-restricted Colorado driver’s license, obey traffic laws, and safely operate a motor vehicle. State drivers are expected to maintain a safe driving record consistent with Colorado Division of Human Resources Universal Policy Driving Standards.
• Eligibility to drive a State-owned vehicle includes holding a valid Colorado driver’s license within 30 days of employment.
• Applicants must consent to hold harmless CDOC and its agents and staff from any liability arising from testing and the use of this information in connection with CDOC’s consideration of application for employment.