CDL Bus Operator - w/ Hiring Bonus

Denton County Transportation Authority is hiring CDL Bus Operators. Starting hourly rate: $21.34. Hiring bonus available for CDL-licensed candidates.

About the role

DCTA CDL Bus Operators provide safe, reliable, courteous, and efficient transportation service for customers. This role ensures a commitment to safety through consistent and professional behaviors. The position operates under the general supervision of the Director of Bus Operations and/or the Operations Manager, and the direct supervision of the Operations Supervisor(s).

Responsibilities

• Operate Agency transit and support vehicles in both revenue and non-revenue service.
• Develop and practice defensive driving skills to prevent vehicle or customer accidents.
• In the event of an accident or emergency, assist customers to ensure their safety.
• Maintain an established schedule along a designated route and be available to operate Agency buses on pre-assigned shifts.
• Be responsible for the safety of passengers.
• Perform routine safety inspections and associated documentation on assigned vehicle at assigned intervals, and immediately report all mechanical defects.
• Collect proper fares as outlined by Agency policy.
• Maintain courteous and professional demeanor with customers at all times.
• Provide accurate information to customers regarding fares, services, schedules, and operating rules.
• Successfully perform scheduled service by picking up all customers on time and safely delivering them to their destinations within the designated timeframe.
• Assist customers with boarding and exiting the vehicle, and secure wheelchair clamps or safety belts as required.
• Announce major streets, transfer points, and points of interest as required.
• Communicate effectively with dispatch to ensure safe and timely arrival and departure times.
• Complete all necessary documentation timely and accurately, including records, logs, and incident reports.
• Provide verbal and written reports to supervisors and management regarding services, safety, schedule, fare, and operational issues or concerns.
• Collect patronage, ridership, and revenue data as assigned.
• Ensure that the vehicle is cleaned as needed during service.

Requirements

• Must be 21 years of age or older.
• Must possess a valid, non-restricted Texas Class B CDL License with Passenger and Air Brake Endorsements.
• Must have and maintain a clean driving record.
• High School Diploma or GED required.
• Customer service experience highly desired.
• Prior experience driving a bus preferred, but not required.
• Must have at least two years of driving history with no moving violations within the last 36 months.
• No accidents where the applicant has contributed to cause within the 3 years prior to the application date.
• Must have appeared in court as required.

Skills

• Ability to obtain/maintain a valid Class B Commercial Drivers License (CDL) with Passenger (P) and Air Brake endorsement for public passenger transport in Texas.
• Ability to gain knowledge of service area and services provided.
• Ability to understand and utilize various technology (e.g., tablets, radios, app-based software).
• Ability to navigate the service area using maps and/or on-board directional equipment.
• Ability to communicate effectively and respectfully with customers at all times.
• Ability to remain calm in emergency situations.
• Ability to read, write, and communicate in English.
• Ability to work with the public in a variety of situations while performing several tasks simultaneously.
• Ability to develop and maintain defensive driving skills and operate a vehicle safely and efficiently.
• Ability to report to work regularly and on time.
• Ability to establish and maintain effective working relationships with customers, employees, management, and the general public, including those from culturally diverse backgrounds, older adults, individuals with disabilities, and/or other vulnerable populations.

Physical Activities

• Continuous sitting on the bus for long periods of time.
• Prolonged periods of driving.
• Writing or using a keyboard to communicate through written means.
• Repeated use of sight to read documents.
• Repetitive hand motions, such as steering.
• Hearing and speech to communicate both on the phone and in person.
• Travel in an automobile and walking.
• Frequent use of hands, fingers, and repetitive hand/finger motions.

Pay

Starting hourly rate: $21.34.

Schedule

Applicants must be available to work 7 days per week, including holidays and all shifts, and all hours when DCTA operates service.