CCTV Technician I

Responsibilities

• Provide day-to-day operational support for CCTV, IP video surveillance, and electronic access control systems in CYP facilities.
• Perform hands-on installation, configuration, and testing of IP cameras, VMS software, access control devices, and associated IT equipment in Windows and UNIX-based environments.
• Monitor live and recorded video systems, system health dashboards, and storage capacity; identify and report performance or availability issues.
• Perform basic troubleshooting of cameras, servers, workstations, network connections, and access control components under supervision.
• Absorb and assist with system commissioning activities, including camera alignment, video quality verification, and functional testing.
• Ability to move and arrange heavy pieces of electronic equipment, office furniture, and appliances; pull cable; climb structures; use hand and power tools.
• Perform routine and emergency maintenance tasks, software updates, and system checks to support lifecycle sustainment.
• Maintain accurate system documentation, logs, and configuration records for CCTV and access control systems.
• Support end-user assistance and basic training on CCTV and access control system operation as required.
• Up to 75% of travel, both CONUS and OCONUS.

Qualifications

• High School Diploma/GED
• Prior experience with hardware/software support in a network environment preferred.
• Familiarity with computer hardware, software, and networking principles, specifically CCTV, video surveillance, or electronic access control systems.
• Ability to work independently and as part of a team, managing multiple tasks and deadlines.
• At least one year of computerized systems experience, specifically with network protocols and UNIX and Windows-based operating systems.

Benefits

• Employer Supplemented Health Insurance
• Employer Paid Dental and Vision Insurance
• Employer Paid Life and AD&D Insurance
• 3% Biweekly 401(k) Contribution
• Paid Time Off
• Tuition and Certification Reimbursement
• Competitive Salaries with Performance Incentives
• A positive working environment with supportive teammates and leadership