CCRR Shelby - Site Coordinator

About the Role

This position plays a key role in supporting child care providers, families, and the community by ensuring the effective delivery of services and resources related to early childhood education and care. The Regional Center Coordinator works closely with other CCR&R staff, community partners, and stakeholders to enhance the quality and availability of child care services within the region.

Responsibilities

• Participate in training to upgrade skills.
• Participate in and attend meetings and conference calls.
• Prioritize requests from Management.
• Keep management aware of trends and issues in service delivery area.
• Responsible for site budget.
• Take an active role with the Chattanooga Association on Young Children.
• Positively represent the CCR&R Network and Signal Centers to the community.
• Other duties as assigned by the supervisor.

Supervision

• Manage and supervise the work of CCR&R Quality Coaches and Administrative Staff.
• Coordinate other support staff within service delivery area as defined by Network Management in conjunction with DHS.
• Responsible for interviewing, hiring, training employees, planning and directing work, evaluating performance, and addressing complaints/issues and resolving problems.
• Provide guidance to staff in keeping with the program mission, goals, and agency’s core values.
• Provide management, leadership, and coaching to all CCR&R program staff, ensuring they are well-equipped and well-trained to deliver services to providers.
• Monitor and verify work prepared by staff for accuracy, completeness, and timeliness.
• Assist staff with analyzing/resolving issues with programs in their caseload.
• Plan and facilitate scheduled staff meetings and staff development sessions.
• Provide individual counseling and guidance to staff in meeting their goals and address programs in their caseload or office issues.
• Prepare performance evaluations and maintain records of employee issues and performance.
• Facilitate/train on curriculum content to CCR&R Staff.

Program Coordination and Outreach

• Plan, collaborate, and coordinate quarterly meetings with TDHS Partners to promote consistent services to child care agencies and families.
• Maintain positive relationships with TDHS – particularly Child Care Licensing to ensure consistency and cooperation.
• Participate in community collaborative efforts, coalitions, and other relevant meetings as directed by management, providing leadership as necessary.

Program Monitoring/Reporting

• Work with Network Management to meet goals related to performance-based outcome standards for local CCR&R.
• Provide oversight and management for the data processes of the center.
• Analyze records and data to monitor goal attainment and program progress.
• Review program services and outreach services to ensure the highest level of quality and efficiency.

Qualifications

• Must have Master’s Degree from an accredited institution in Education, Early Childhood Education, or closely related field.
• Over five years management experience in this or related field required.
• Over ten years of early childhood/education experience.
• Physical examination and record of negative TB test results must be on file with Signal Centers, Inc.
• Dependable transportation, valid driver’s license, and insurance required.

Skills

• Proven ability to work collaboratively within the community with partners and funders to deliver on our scopes of services.
• Proven ability to provide leadership on a regional level in the area(s) of early childhood education, leadership, child care resource and referral, early care and education best practices.
• Proven ability to manage budgets and staff.
• Proven ability to offer technical assistance to local child care administrators in the area of program development and management.
• Must be skilled at conducting training and workshops and can work with individuals as well as groups.

Core Values/Ethical Conduct

• The ability to consistently model our Core Values of Accountability, Community Impact, Compassion, Trustworthiness, and Teamwork.
• The ability to interact with staff, early childhood professionals, Network Management, community partners, and funders in a respectful and professional manner.
• The ability to create and embrace new ideas, creative problem solving, improve services, and delivery methods.
• The ability to work cooperatively with staff, early childhood professionals, Network Management, funders, and community partners.
• The ability to be wise, accountable, and careful with use of resources and time.
• The ability to conduct oneself with honesty, reliability, and fairness, holding to our code of ethics.
• The ability to work equitably with staff, early childhood professionals, Network Management, community partners, and funders to support high-quality services.

Benefits

• A competitive benefits package with health, vision, and dental coverage, HSA, Dependent Care FSA, group life insurance, Teladoc (telemedicine), EAP mental health resources, and short & long-term disability options.
• Up to 4% matching 401(k) employer contribution, plus a 3% base contribution.
• Generous paid time off to support work-life balance.
• Employee discounts on paid services.