CCRR Family Group Child Care Coach

About the Role

Our Family Childcare Coaches play a critical role in supporting family child care providers across Tennessee. This position involves providing technical assistance, training, and resources to enhance the quality of home-based child care.

Responsibilities

• Provide technical assistance at times convenient for child care programs, including weeknights or weekends.
• Deliver in-person and virtual training in large and small group settings.
• Create and facilitate peer learning groups for family and group child care professionals.
• Conduct onsite visits to family and group child care programs in assigned service delivery areas.
• Assist with planning and delivering the Family & Group Child Care statewide conference.
• Submit data on training, coaching, and technical assistance within 3 days of service delivery.
• Research and stay current on quality practices for home-based child care businesses.
• Maintain extensive knowledge of Tennessee’s Quality Rating and Improvement System (QRIS).
• Support child care professionals seeking accreditation through the National Association for Family Child Care (NAFCC) or other national systems.
• Assist family child care professionals in obtaining a Child Development Associate® (CDA) Credential™.
• Provide support for the regional Children in Disaster Task Force, including emergency preparedness planning for child care professionals.
• Submit an application to determine eligibility as a CDA Professional Development Specialist.
• Maintain professional relationships with area coaches and support other CCR&R coaches.
• Participate in CCR&R Network meetings, local staff meetings, and partner meetings as required by the Department of Human Services.
• Attend Train-the-Trainer events, all-staff meetings, and supplemental trainings, which may include overnight travel.
• Serve as a facilitator for Train-the-Trainer Institutes and supplemental trainings as requested.
• Author content for family and group child care resources, newsletters, social media, and the CCR&R website.
• Collaborate with applicable state agencies.
• Achieve and maintain First Aid/CPR instructor certification provided by CCR&R.
• Positively market the CCR&R Network to the community.
• Perform other duties as assigned by the supervisor.

Requirements

• Bachelor’s degree from an accredited institution in education, Early Childhood Education, Child & Family Studies, or a closely related field.
• Minimum of three years of early childhood/education experience.
• Direct care experience preferred.
• Thorough knowledge of Tennessee’s QRIS and licensing programs, as well as the role of the Tennessee Child Care Resource and Referral Network.
• Ability to train adults using principles of adult learning.
• Physical examination and record of negative TB test results on file with Signal Centers.
• Dependable transportation, valid driver’s license, and insurance required.
• Excellent writing, presentation, and communication skills.
• Willingness and ability to travel frequently within the assigned Tennessee service area.
• Ability to work remotely from a home environment within Tennessee.
• Must pass a background check to ensure eligibility to work in child care centers in Tennessee.

Skills & Aptitudes

• Knowledge of quality practices for caring for children in family child care settings.
• Ability to provide coaching, training, and technical assistance, and develop training resources for family child care providers.
• Solution-focused mindset.

Core Values & Ethical Conduct

• Consistently model core values of Accountability, Community Impact, Compassion, Trustworthiness, and Teamwork.
• Interact respectfully and professionally with staff, child care professionals, network management, community partners, and funders.
• Embrace innovation, creative problem-solving, and continuous improvement in service delivery.
• Work cooperatively with staff, child care professionals, network management, funders, and community partners.
• Demonstrate wise, accountable, and careful use of resources and time.
• Conduct oneself with honesty, reliability, and fairness, adhering to the organization’s code of ethics.
• Support high-quality services through fair and equitable treatment of all stakeholders.

Benefits

• Competitive benefits package including health, vision, and dental coverage.
• Health Savings Account (HSA) and Dependent Care Flexible Spending Account (FSA).
• Group life insurance, Teladoc (telemedicine), and Employee Assistance Program (EAP) mental health resources.
• Short- and long-term disability options.
• Up to 4% matching 401(k) employer contribution, plus a 3% base contribution.
• Generous paid time off to support work-life balance.
• Employee discounts on paid services.