Family Coach

About the role

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. We are hiring for a Full-time Family Coach to be a part of our FamilyWorks Program at the Altgeld Gardens' Calumet office.

Responsibilities

• Works with the full family in a collaborative and supportive manner to help, motivate, and inspire individual and family goal setting while allowing the family to drive the work.
• Have a deep respect for a family's expertise, which is fundamental to establishing trust.
• Help the family to identify strengths and then work with the families to utilize these strengths and build others.
• Use of trauma informed practices.
• Provides services according to values and principles for family centered coaching.
• Completes the intakes and monitors family goals and activities.
• Completes senior assessments and monitors goals, activities, and referrals. Provides follow up to ensure family goals are progressing or achieved.
• While using a family-centered approach, services should focus on addressing the following areas: (1) Foster Economic Independence (2) Increase Earning Power (3) Support Academic Achievement (4) Enhance Stability and Quality of Life.
• Coordinates events and activities within the region to meet client needs and engage individuals, seniors, households in services.
• Addresses housing related issues including lease compliance referrals from Property Management.
• Assists families with meeting site-based requirements and CHA work requirements.
• Provides support services including transportation, childcare assistance, clothing and uniform assistance.
• Records family progress in CMTS and case files.
• Handles emergency and crisis situations with residents.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Utilizes a team approach and works with other program staff in the planning and implementation of services.
• Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Works effectively with diverse staff and service populations.
• Accountable for providing exception customer service.
• Required to work one Saturday and at least two late nights a month.
• Other duties as assigned.

Qualifications

• High School Diploma and 2+ years of experience required.
• Bachelor's Degree preferred.
• Satisfactorily pass all relevant screenings and criminal background checks.
• Driving for work required with a personally owned vehicle. Travel between sites required.

Skills & abilities

• Demonstrated ability to render adequate service to clients and to organize and manage job efficiently.
• Requires mobility to work with community-based caseload.
• Ability to maintain assigned community and home-based services.
• Ability to work effectively with diverse individuals and groups.
• Must be highly organized and knowledge of Excel to track data.

Physical demands

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
• The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Pay

The average starting salary for this position will fall in range of $44,888 to $45,500 annually. Where candidates fall in range will be based on skill and experience level.

Benefits

• Aetna Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

Schedule

Required to work one Saturday and at least two late nights a month.

This response is AI-generated, for reference only.