Family Support Coach

Core Competencies

• Supports and speaks in positive terms about Blueprints mission and others in the organization.
• Takes initiative to do more than is required or expected in the job.
• Demonstrates genuine enthusiasm for learning new skills and assuming new/changing roles.
• Takes full accountability for meeting commitments and achieving expected results.
• Accepts challenges and uses creative approaches to assess and solve problems.

Effective Practices

• Demonstrates respect for others by sharing information objectively and non-judgmentally and adjusting verbal and written communication strategies for different audiences, guarding against abuse of power and sexual misconduct and using appropriate language.
• Effectively communicates with others by using available technologies (e.g., fax, voice-mail, computers).
• Ensures that own communication is easily understood by speaking and writing clearly and using standard grammar and spelling.
• Makes prudent use of resources by monitoring consumption, minimizing waste, and offering suggestions for improving agency efficiency (e.g., travel expenses, office supplies).
• Effectively carries out job responsibilities by familiarizing self with pertinent program plans and policies, and overall agency goals and working cooperatively as part of a program team.
• Provides a culturally competent and flexible approach when working with those from various cultures by acknowledging, accepting and accommodating differences.

Essential Functions

• Regular and reliable attendance is essential.
• Recruit and enroll eligible children and families for the Early Learning programs to meet and maintain full enrollment to ensure compliance with funding requirements.
• Works in collaboration with the ERSEA and Home Base team (Specialists, Service Navigators, and Home Base Educators) to ensure all family services processes align.
• Effectively implement the Whole Family Approach and Coaching throughout agency programs to achieve expected outcomes for participants, including family, participant, and community engagement.
• Establish and implement a family partnership agreement process that is jointly developed and shared with participants in which staff and participants review immediate needs, individual progress, revise goals, evaluate and track whether identified needs and goals are met, and adjust strategies on an ongoing basis.
• Create welcoming environments where participants feel valued, supported, and ready to contribute.
• Stay up-to-date and well-informed about Blueprints, other community programs and resources to enhance and support goal attainment for participants.
• Collaborate with program staff to ensure a cohesive, comprehensive services approach resulting in positive experiences and outcomes for participants.
• Develop and sustain relationships with participants by maintaining frequent, quality contact (e.g., phone calls, informal contacts, meetings).
• Foster Parent & Family engagement in programs.
• Develop and implement targeted strategies to actively engage fathers and male caregivers in the Head Start program and their child's development.
• Meet federal, state and program documentation requirements by maintaining accurate, objective, complete, timely and well-organized participant recordkeeping including utilizing agency and funder databases.
• Meet program requirements and other applicable regulations, e.g., Head Start Performance Standards.
• Participate in required meetings and training opportunities which may involve out-of-town travel.
• Responsible for obtaining and forwarding documentation for Non-Federal Share/In-Kind to Blueprints Early Learning.

Computer Skills Needed

• Internet: Intermediate
• Email: Intermediate
• Word: Intermediate

Qualifications

• Minimum 2 years of professional experience working with participants facing socioeconomic issues in a professional capacity.
• Minimum 1 year of case management experience.
• Bachelor or Associate Degree from an accredited college or university in Social Work or related field OR Certification in family services, social work, human services, or a related field with a minimum of two years of previous supervised work experience with young children and/or parents.

Confidentiality Statement: Upon accepting employment with Blueprints, you will not disclose or use any Blueprints confidential information, either during or after your employment.