CCM IT Co-op Student - DTS

Primary Duties

• Provide end user technology support at all levels including endpoint systems, applications, enterprise desktop management, daily operations, support, and maintenance.
• Ensure the secure and efficient operation of the endpoint devices and associated equipment and infrastructure by receiving, documenting, imaging and deploying, while also actively participating in the resolution of end-user incidents and requests.

Essential Functions

• Aiding staff with remediating vulnerabilities identified in Qualys.
• Creating and testing deployment packages for macOS and Windows.
• Performing automated and manual patch management.
• Performing audits and remediation on designated accounts.
• Create, manage or manipulate systems, packages, and policies within administrative tools such as JAMF and SCCM.
• Providing Tier 2 technical support to university colleagues and contractors, both remote and on-site.
• Assisting with maintenance of the college technological asset inventory.

Minimum Requirements

• Co-op employment must be related to some phase of the field of study in which the student is engaged, and diversified to afford a range of experience.
• Co-op students must meet the enrollment requirement for the entire quarter.
• Punctual, analytical, and detail oriented.
• Familiarity with Windows and macOS operating systems.
• Ability to lift 25-50 lbs.

Physical Requirements

To learn more about student employment at The University of Cincinnati, please click here. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at jobs@uc.edu.

Equal Opportunity Employer

Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

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