CCM Developer (OpenText xPression & Quadient Inspire)

About the role

Seeking a Senior CCM Developer with expertise in OpenText xPression and Quadient Inspire to develop, support, and enhance enterprise document generation solutions. The ideal candidate will have experience in document composition, template development, batch and real-time processing, .NET integrations, and production support.

Key Responsibilities

• Design, develop, and maintain document templates using OpenText xPression and Quadient Inspire.
• Configure and support xPression modules including xDesign, xAdmin, xDashboard, xRevise, xEditor, and xFramework.
• Develop and support Inspire Designer, Scaler workflows, and Interactive components.
• Integrate CCM solutions with .NET/.NET Core applications and REST APIs.
• Manage batch processing, real-time document generation, and workflow configurations.
• Troubleshoot production issues, perform root cause analysis, and implement solutions.
• Support deployment, testing, and ongoing maintenance of CCM applications.

Required Skills

• Strong experience with OpenText xPression and Quadient Inspire.
• Expertise in XML, XSD, XSLT, document composition, and template development.
• Experience with .NET/.NET Core, REST APIs, and enterprise integrations.
• Knowledge of batch and real-time document processing.
• Strong troubleshooting, debugging, and production support skills.
• Quadient Inspire Certification preferred.

Experience

8+ years in Customer Communication Management (CCM) solutions.

Pay

The base compensation range for this role in the posted location is 96366 - 145000. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Benefits

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
• Company paid holidays
• Personal Days
• Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility