CCM Developer (OpenText xPression & Quadient Inspire)

About the role

Seeking a Senior CCM Developer with expertise in OpenText xPression and Quadient Inspire to develop, support, and enhance enterprise document generation solutions. The ideal candidate will have experience in document composition, template development, batch and real-time processing, .NET integrations, and production support.

Responsibilities

• Design, develop, and maintain document templates using OpenText xPression and Quadient Inspire.
• Configure and support xPression modules including xDesign, xAdmin, xDashboard, xRevise, xEditor, and xFramework.
• Develop and support Inspire Designer, Scaler workflows, and Interactive components.
• Integrate CCM solutions with .NET/.NET Core applications and REST APIs.
• Manage batch processing, real-time document generation, and workflow configurations.
• Troubleshoot production issues, perform root cause analysis, and implement solutions.
• Support deployment, testing, and ongoing maintenance of CCM applications.

Required Skills

• Strong experience with OpenText xPression and Quadient Inspire.
• Expertise in XML, XSD, XSLT, document composition, and template development.
• Experience with .NET/.NET Core, REST APIs, and enterprise integrations.
• Knowledge of batch and real-time document processing.
• Strong troubleshooting, debugging, and production support skills.
• Quadient Inspire Certification preferred.

Experience

8+ years in Customer Communication Management (CCM) solutions.

Pay

The base compensation range for this role in the posted location is 96366 - 145000. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
• Company paid holidays
• Personal Days
• Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility