CCHIP INTEGRATED CARE COORDINATOR - CORE CENTER

About the role

The CCHIP Integrated Care Coordinator (ICC) works regionally across Cook County HIV Integrated Programs (CCHIP) to assist chronically complex HIV patients. They manage a comprehensive external referral system, provide non-medical case management services, and collaborate with the CCHIP Specialty Care Coordinator to manage referral services.

Responsibilities

• Works alongside the CCHIP PM to coordinate the activities of the Consumer Advisory Board (CAB).
• Attends monthly CCHIP CQI meetings at the RMR CORE Center.
• Collaborates with the CCHIP Quality Improvement Coordinator on continuous quality improvement (CQI) projects and activities.
• Assists PM in preparing check requests, invoices, purchase requisitions, and other daily operational tasks.
• Provides direct supervision to program staff to ensure linkage to care and re-engagement activities to promote retention in care.
• Scans Ryan White Eligibility documents into PROVIDE.
• Facilitates CCHIP wide training of internal and external referrals and how to deliver non-medical case management services at domain meetings.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree from an accredited college or university is required.
• Two (2) years of experience working with HIV/AIDS clients and/or with diverse and complex clients including LGBTQIA population is required.
• One (1) year of experience collaborating with the community and performing outreach is required.
• One (1) year of supervisory and/or managerial experience is required.
• Proficiency using Microsoft Office is required.
• Must be able to work flexible hours outside of a usual day shift schedule that may include evenings and weekends.

Qualifications

• Minimum qualifications include a bachelor’s degree and two years of relevant experience.
• Preferred qualifications include two years of related experience and intermediate proficiency using Microsoft Office.

Skills

• Excellent verbal, written communication, and interpersonal skills.
• Analytical and organizational, problem-solving, decision-making, critical thinking, and conflict management/resolution skills.
• Ability to function autonomously and as a team member.
• Respect and sensitivity for cultural diversity, gender differences, etc. of patient and coworkers.
• Adherence to department policies and standards utilizing best practices.
• A professional demeanor and composure when challenged.
• Maintain proper documentation of EIS/Outreach services in EMR, PROVIDE, CAREWARE.
• Ability to handle confidential information.

Benefits

• Medical, Dental, and Vision Coverage.
• Basic Term Life Insurance.
• Pension Plan.
• Deferred Compensation Program.
• Paid Holidays, Vacation, and Sick Time.
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF).
• 100% Tuition Reimbursement for nursing-related programs.
• For further information on our excellent benefits package, please click on the following link: