CCBHC Targeted Case Management Specialist

About the role

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Founded in 1857, MFS is the engine of change that empowers families to reach their greatest potential and positively impact their communities.

Essential Job Functions

• Provides community targeted case management to CCBHC clients meeting specific criteria.
• Gathers information for the IM+CANS, identifying medical, social, legal, educational, and housing needs.
• Develops specific goals integrated into the IATP related to identified targeted case management needs.
• Participates in the care planning process, specifying direct care resources to meet physical and psychosocial needs.
• Documents care and case management plans and other vital information in electronic health records after each contact and service.
• Maintains awareness of daily alerts for participants entering emergency rooms or inpatient hospital processes, and facilitates post-discharge appointments.
• Works with multidisciplinary professionals and community agencies to provide a continuum of coordinated care to meet complex needs of clients.
• Attends agency and site-based required meetings and trainings.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Requires mobility to work with a community-based caseload.
• Ability to maintain assigned community and home-based services.
• Experience working with diverse client populations with significant behavioral health needs; social service experience is preferred.
• Punctual, reliable, and dependable with the ability to work flexible hours (some evenings and weekends).
• Produces high-quality work independently.
• Demonstrated commitment to social justice, and advocacy.

Qualifications

• Bachelor’s degree in a human services field or 2+ years' experience in the mental health field, social service, or healthcare setting, required.
• Must obtain and maintain IM+CANS certification, required.
• Bilingual in Spanish, preferred.

Additional Requirements

• Satisfactorily pass all relevant screening and criminal background checks.
• Transportation/Travel Requirements: Driving for work required with transportation of clients preferred in a personally owned vehicle.

Physical Demands

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel, and crouch.
• The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Benefits

Metropolitan Family Services offers a comprehensive benefits package, including:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
• And so much more!

For a full suite of benefits offered, please click here.

More About Us

Metropolitan Family Services is Illinois' first comprehensive human services agency, reaching more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.