Catons Villas - Assistant Service Manager

WPM is one of the region's premier real estate management companies, dedicated to professionalism and recognized as an Accredited Management Organization®. We invest in ongoing training, encourage continuing education, and support certification opportunities. Our commitment to associate development has earned us recognition as a Top Workplace by our Associates year after year. We seek individuals who thrive on responsibility, have a passion for excellent customer service, and are interested in growing their property management career.

About the role

Catons Villas is seeking a qualified Assistant Maintenance Supervisor to join our service team. In this role, you will support the Property Manager in overseeing the property's daily maintenance operations, including assisting with scheduling contractors, managing work orders, and addressing resident concerns. Previous supervisor experience is preferred.

Responsibilities

• Perform general maintenance duties, including:
  • HVAC: Troubleshoot, repair, and maintain heating and cooling systems
  • Electrical: Install lamps, ballasts, repair switches, outlets, and fixtures
  • Plumbing: Clear backups, repair/replace toilets and faucets, install disposals
  • Carpentry: Replace doors, shelves, siding, and other wood components
  • General: Replace broken glass, tiles, carpet, screens, appliances, and locks
• Prepare apartments for move-ins and assist with move-out inspections
• Maintain a clean, safe, and organized maintenance shop
• Perform seasonal outdoor tasks such as grounds policing and snow removal
• Complete painting and drywall repairs as needed
• Support the Property Manager with administrative and operational duties

Requirements

• 3–5 years of residential or property maintenance experience
• HVAC certification is required
• Strong skills in plumbing, electrical, and carpentry
• High school diploma or equivalent
• Valid driver’s license and reliable vehicle required
• Ability to work from ladders or lifts up to 85 feet
• Availability for emergency on-call shifts (24/7 after-hours, weekends, and holidays)

Pay

$29/hour based on skillset, with bonus potential.

Schedule

Monday–Friday, 8:30 AM – 5:00 PM, with on-call duties after hours, weekends, and holidays.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid Time Off (PTO) and sick leave
• Rental discount for eligible full-time associates at WPM-managed properties
• Phone allowance
• A collaborative, supportive team culture

Join a company that values your skills, supports your growth, and takes pride in providing quality living environments for our residents.