Catering Staff (Server/Bartender) (PT)

About the role

TDMC is a not-for-profit organization managing the Dickies Arena in Fort Worth, Texas. The arena hosts a variety of events including concerts, sporting events, family entertainment, and rodeo performances.

Responsibilities

• Ensure quality hospitality and customer service to guest/host preference as outlined on all Banquet Event Orders (BEO’s)
• Timely, complete and proper set-up of all catering events assigned
• Greet guests as they arrive and provide oversight to selections, layout of event, etc.
• Expedite communication of special food and beverage requests, additions, and/or guest-related issues to the appropriate entities
• Properly track and maintain usage of consumption-based items (when appropriate)
• Direct any other inquiries (not regarding suites food and beverage) to the correct entity and/or personnel
• Properly breakdown all events once completed; return all materials to the proper disposal and/or storage areas and ensure event space is returned to its proper set-up
• Have full knowledge of food and beverage menu items and accompaniments
• Comfortable with the arena and know how to navigate personally, as well as, assist guests
• Maintain and ensure excellent customer service

Requirements

• A minimum of 21 years of age
• One to two years’ experience in a bartending role working in a fast-paced hospitality environment preferred
• Proficient in Microsoft applications (Word, Excel, PowerPoint and Outlook)
• Strong attention to detail
• Excellent interpersonal skills and diplomacy
• Strong communication skills
• Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
• Able to work in an environment with fluctuating temperatures
• Flexible schedule – nights, weekends and holidays

Qualifications

• Full knowledge of food and beverage menu items and accompaniments
• Comfortable with the arena and know how to navigate personally, as well as, assist guests
• Ability to lift, push, and pull up to 50lbs