Catering Specialist

About the role

Joining AdventHealth is about extending the healing ministry of Christ. You will be part of a community that values the whole person and supports spiritual growth.

Responsibilities

• Registers patients for services and ensures accuracy in insurance identification, selection, and authorization requirements.
• Obtains required patient documents from in-house patients or appropriate representatives.
• Creates accurate good faith estimates to maximize upfront cash collections and add collection documentation as needed.
• Maintains schedule flexibility and arranges continual coverage of assigned workstations to promptly assist customers.
• Properly identifies patients to ensure armband accuracy, inputs demographic information, and secures required forms for compliance.

Requirements

• Knowledge and understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information.
• Working knowledge of Microsoft programs and database programs.
• Ability to operate general office machines such as computers, facsimiles, copiers, and scanners.
• Effective learning and performing multiple tasks and organizing work in a systematic and efficient manner.
• Professional and effective communication in English, both verbally and in writing.

Qualifications

• Associate's degree in Health Services preferred.
• 1+ years of customer service experience required.

Skills

• Certified Healthcare Access Associate (CHAA) preferred.

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks Paid Parental Leave
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Sunday – Friday from 8:00am – 6:00pm, Flexible schedule.

Pay

$16.14 - $25.83 per hour.

Physical Requirements

View physical requirements here.

Additional Information

N/A

Licenses and Certifications

• Certified Healthcare Access Associate (CHAA) preferred.

Background Screening Requirement

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Equal Opportunity Employer

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.