Catering & Special Events Manager

Since our founding in 1908, Houston Country Club has upheld a legacy of excellence in hospitality, service, and community. Guided by our mission to graciously serve our Members, we are equally committed to fostering a workplace where team members feel supported, valued, and inspired to excel. As a distinguished Platinum Club of America serving more than 1,200 member families and hosting over 1,100 events annually, the Catering & Special Events Manager plays an integral role in planning, coordinating, and executing exceptional members and guest events.

Responsibilities

• Coordinate and manage business, social, and member events hosted at the Club from initial inquiry through event completion.
• Serve as the primary point of contact for members and guests regarding catering and special event inquiries, ensuring timely communication and follow-up.
• Respond promptly and professionally to all catering and event inquiries.
• Monitor and follow up on all operational deliverables to ensure timely completion, adherence to deadlines, and consistent quality standards.
• Prepare, organize, and distribute banquet event orders and pipeline on a weekly basis.
• Act as liaison between the Catering Office and Club departments including golf, tennis, fitness, pool, kitchen, and other operational areas to ensure seamless event execution.
• Coordinate with outside vendors and service providers to support event needs and logistics.
• Ensure all Vendors comply with established Vendor Policies, safety standards, and operational requirements.
• Assist in developing promotional and marketing materials for Club events and member programming.
• Support the achievement of catering revenue goals through proactive event sales and relationship-building with members.
• Support invoice coding, event reconciliation, and accurate completion of administrative tasks associated with assigned events.
• Maintain high service standards and ensure all events reflect the Club’s commitment to excellence.
• Assist with on-site event oversight to ensure successful execution and member satisfaction.

Requirements

• Minimum of 1–2 years of experience in catering, special events, weddings, hospitality, hotel event planning, or a related field required.
• Bachelor’s degree in Hospitality Management, Event Management, Business, or related field preferred; equivalent industry experience may be considered in lieu of degree.
• Experience in private clubs, hospitality, or luxury service environments preferred.
• Strong written and verbal communication skills with a polished and professional demeanor.
• Sales-oriented mindset with ability to build relationships and identify opportunities to enhance member engagement.
• Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously.
• Strong service mindset with passion for hospitality, food, and beverage operations.
• Proficiency in Microsoft Office applications including Excel and Word; familiarity with design and event software such as Canva, Social Tables, or similar programs preferred.
• Self-motivated, dependable, and proactive in approach to work.
• Outgoing personality with strong interpersonal skills.
• Ability to collaborate effectively with multiple departments across the Club.
• Sense of urgency and ability to work in a fast-paced environment.
• Flexibility to adjust priorities based on Club and event needs.

Schedule

• Availability to work weekdays and weekends, including holidays, with a flexible schedule based on business needs and special events.
• Ability to attend and oversee events outside regular business hours when necessary.

Working Conditions

• Work is performed in both office and club event environments, including indoor and outdoor venues.
• Frequent interaction with members, guests, employees, and vendors in a hospitality setting.
• Fast-paced environment with multiple priorities and deadlines, particularly during peak event periods.
• Position requires flexibility in schedule based on event calendar, including evenings, weekends, and holidays.

Physical Requirements

• Ability to sit, stand, and walk for extended periods during meetings and event oversight.
• Ability to move throughout Club facilities, including banquet spaces, dining areas, and outdoor venues.
• Ability to lift and carry materials up to 20 pounds, such as event materials, signage, or office supplies.
• Sufficient manual dexterity to operate office equipment including computer, telephone, and printer.
• Ability to communicate clearly in person, by telephone, and through written correspondence.

Dress Code

• Professional business attire is required while on duty, consistent with Houston Country Club standards.
• Attire should reflect a polished, hospitality-focused image appropriate for member interaction and event oversight.
• Adhere to event-specific dress requirements and maintain a professional appearance appropriate for each event.