Catering Services Worker Lead - Cleveland State University Management Fee

This position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws.

About the role

As the Catering Service Worker Lead, you will supervise and support planning catering events of varying sizes and complexity in both central and satellite locations, ensuring all catering brand standards and initiatives are consistently achieved.

Responsibilities

• Develop and maintain a safety culture that ensures a work environment where no one gets hurt.
• Directly supervise catering operations, including coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events.
• Handle booking of events, selecting and costing menu items, and pricing as needed.
• Assist with hiring, discipline, and performance reviews.
• Coordinate activities with other internal departments and participate in management team meetings.
• Interface with vendors and key service users within the client organization.
• Facilitate external customer relations; represent Aramark and the client at meetings and events.
• Ensure appropriate sanitation, organization, and safety standards are met through checklists, hands-on supervision, and follow-up.
• Participate in all catering training programs; help develop and implement training programs for hourly, part-time, and student employees.
• Aid in implementation and adherence to all Aramark OpX Catering initiatives and guidelines.
• Job duties may change or new ones may be assigned to meet commitments.

Requirements

• Minimum of two years operational experience in a hotel/banquet setting.
• Prior experience with booking events preferred.
• Physical demands may include lifting, bending, pushing, pulling, and/or extended walking and standing.
• May require uniforms and/or usage of Personal Protective Equipment (PPE).

Pay

The hourly rate for this position is $17.00.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Work/life resources.
• Retirement savings plans, including 401(k).
• Paid days off, including parental leave and disability coverage.
• Benefits vary by location, legal requirements, employee eligibility, and where the employee lives and/or works.

About Aramark

Aramark proudly serves millions of guests every day through food and facilities in 15 countries. Rooted in service and united by purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth.