Catering Security Agent
About the role
Provide security screening to prevent the introduction of weapons, explosives and other deadly or dangerous items into the air transportation system by means of available screening equipment such as hand-held metal detectors and physical inspections. The screening provides security for the aircraft, airports, air carriers and staff.
Responsibilities
- Familiarize with all Government/Airport/Client and Company regulations.
- Deal courteously and communicate effectively with fellow employees.
- Communicate safety hazards and equipment problems to managers.
- Conduct physical searches and take proper action upon detection of a questionable or dangerous item.
- Inspect food, sealed items, beverages, serving utensils, supplies, liquor and duty-free items.
- Search the inside of the vehicles for weapons, explosives and other dangerous items just prior to loading catering carts.
- Espouse all catering carts from the time the monitoring/inspection is completed until the carts are loaded onto the transport vehicle.
- Close and seal all carts with tamper evident security seals.
- Notify or ensure immediate Law Enforcement Officer and/or Airline Ground Security Coordinator notification when necessary.
- Ensure safe handling of dangerous or deadly weapons/objects discovered until arrival of the Law Enforcement Officer.
- Contact Law Enforcement Officer if items of contraband (illegal items) are discovered during the screening process.
- Maintain control of items until arrival of the L.E.O.
- Report all Government tests, real weapons, injuries and other major incidents to supervisor immediately.
- Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
- Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
- Attend meetings and in-services as required.
- Utilize appropriate communications channels and maintain records, reports and files as required.
- Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible.
- Adhere to company policies and procedures and participate in achievement of company objectives.
- Utilize company and client equipment, supplies and resources in a conscientious, cost-effective manner.
- Perform other duties as requested.
- Comply with all safety requirements to include only using equipment that you have been trained on, immediately reporting unsafe conditions and workplace injuries, wearing proper PPE, and attending required safety training.
Requirements
- A High School diploma/G.E.D. or equivalent.
- Previous airline experience preferred.
- Previous experience in security, military, customer service preferred.
- A U.S. citizen.
- At least 18 years old.
- Reliable telephone and transportation.
- Treat all information as confidential.
- Possess the tact to deal with all levels of situations, client representatives, employees and the public.
- Ability to read, write, understand and carry out instructions in English.
- Ability to sit, stand, lift and/or bend throughout the shift.
- Pass pre-employment and random drug tests.
- Pass a pre-employment background check.
- Meet necessary requirements to obtain a security sensitive identification badge.
Qualifications
Diversity Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Skills
- Knowledge of Government/Airport/Client and Company regulations.
- Effective communication skills.
- Physical search and inspection abilities.
- Safe handling and disposal of hazardous materials.
- Customer service and interpersonal skills.
- Emergency response and reporting procedures.
- Equipment operation and maintenance.
Benefits
Menzies Aviation offers competitive compensation and benefits packages, including health insurance, retirement plans, and paid time off.
Pay
The salary range for this position is $XX - $YY per hour, depending on experience and qualifications.
Schedule
This role typically works Monday through Friday, with occasional evening and weekend shifts as needed.