Catering Sales Manager - Doubletree Park Place

General Purpose

Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.

Essential Duties/Responsibilities

• Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.
• Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc.
• Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel, resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.
• Prepare status and period end reports.
• Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.
• Professional and positive communication to both guests and fellow employees.

Other Duties/Responsibilities

• Participate in communication and professional organizations to maintain high visibility and promote sales.
• Perform special projects and other responsibilities as assigned.
• Lead pre- and post-client events reviews.

Supervisory Duties

• - None

Job Qualifications

• Requires thorough knowledge of practices and procedures of catering, food and beverage, menu suggestions and input.
• Requires knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
• Requires ability to investigate and analyze current activities and/or information to form conclusions and recommendations.
• Must posses communication skills in terms of the ability to negotiate, convince, sell and influence.
• Able to drive to outside sales calls.

Knowledge

• Excellent hearing required for verbal interaction with guests and associates.
• Excellent vision required for viewing set-ups.
• Excellent speech communication skills required for verbal interaction with guests and associates.
• Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Abilities

• Lifting, pushing, pulling, carrying – tables, chairs, boxes (50 lb. maximum) occasionally.
• Bending/kneeling – taping down cords, skirting tables, picking up floor after function, occasionally.
• Mobility – ability to service clients on a moment’s notice, variable distances.
• Standing and walking – function observation, client site inspections (one to four hours).
• Sitting/computer work – sitting at a desk and working on a computer for extended periods of time, including data entry, correspondence, scheduling, and administrative tasks.
• Frequent to continuous.

Education/Formal Training

• High School or GED required.
• College degree preferred.

Experience

• 3-5 years of hotel, group and catering sales required.
• Past experience in booking goals of around $1M in revenue.
• 1 year of Delphi experience required.
• Participation in a formal professional sales training program.

Benefits

• Medical, Dental and Vision insurance
• 401(k) including 401(k) match
• Paid Time Off (both paid sick time and vacation)
• Employee Discount

Pay Range

$28.85 - $31.25 per hour

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