Catering Sales Manager

Job Responsibilities

• Solicitation, prospecting, and direct selling in the local, Corporate and Social Catering market.
• Discuss all event details with planner including room setup, food and beverage, audio visual. Communicate this information clearly and through respective hotel department heads via a catering/meeting banquet event orders
• Prepare proposals, contracts, and other client-requested documents
• Event planning and detailing for booked events
• On-site contact for group and standalone events
• Plan, organize and effectively communicate on-site events including Employee of the Month, internal meetings, etc
• Congduct property tours and convey new service offerings helping to establish new customer relationships in the community.
• Maximize Catering and Banquet revenues wherever possible and minimize erosion of check averages from price-sensitive groups.
• Communication of function-arrangement to all responsible hotel departments via weekly BEO meetings, as well as via email and direct paper & digital communication
• Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.
• Create profitable menus and distribution of client expectations to Food & Beverage Departments.
• Participate in networking events both on-site and off-site. This may include charity and community events as well
• Physically double-check all function arrangements against specifications of client. Correct where necessary.
• Effective communication and follow-up to ensure repeat bookings.
• Update and increase client prospects through active prospecting.
• Maximize revenues for the hotel through up-selling techniques.

Job Qualifications

• A High School Diploma or Equivalent required, college degree preferred
• A minimum of 2 years hotel sales/catering experience
• Knowledge of the operations of the hotel industry.
• A dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshoot when needed.
• Proven selling, negotiating and presentation skills.
• Requires knowledge of intermediate sales techniques.
• Highly developed customer service skills with strong attention to detail.
• Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Event Temple and/or Opera Cloud experience preferred.
• The ability to delegate, effectively train and coach
• Must be able to work a flexible schedule including nights, weekends and holidays